Sales Associate: MAPS-Driven Customer Experience

Chico's FAS, Inc.; Riverside (CA); On-site; USD 23,000 - 29,000; Full time

Job summary

Chico's FAS, Inc. in Riverside, CA is seeking a Support Associate to help run stockrooms, merchandise the floor, and support a seamless MAPS-driven sales experience. You will process merchandise, manage receipts, and assist with transfers and pricing changes.

Ideal candidates will have a HS diploma, strong communication and organizational skills, and the ability to work a fast-paced shift standing. Flexibility for nights, weekends and holidays is expected.

Qualifications

• High school diploma or equivalent.
• Previous stock or cashier experience preferred
• Must be 18 years of age or older
• Excellent communication skills
• Excellent customer service skills
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Able to learn or adapt to technology provided by the company
• Must be able to work the majority of the shift standing
• Ability to work quickly and within strict timelines
• Ability to demonstrate teamwork
• Exposure to visual merchandising and product placement techniques desired
• Communicate with customers, Associates, and Management; wear / communicate with headset
• Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Responsibilities

• Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
• Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
• Supports MAPS principles and standards through operational processes that support a cohesive omni channel experience.
• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.
• Other duties as assigned.
• Assists with boutique cleanliness and organization.

Skills

Communication skills

Customer service

Organizational skills

Multi-tasking

Teamwork

Tech adaptability

Standing majority shift

Fast-paced environment

Flexible schedule

Headset communication

Education

High school diploma or equivalent

Job description

Chico's FAS, Inc. in Riverside, CA is seeking a Support Associate to help run stockrooms, merchandise the floor, and support a seamless MAPS-driven sales experience. You will process merchandise, manage receipts, and assist with transfers and pricing changes.

Ideal candidates will have a HS diploma, strong communication and organizational skills, and the ability to work a fast-paced shift standing. Flexibility for nights, weekends and holidays is expected.