Retail Support & Guest Experience Associate

Chico's FAS, Inc.; Lubbock (TX); On-site; USD 27,000 - 33,000; Full time

Job summary

Chico's FAS, Inc. is hiring a Support Associate to reinforce a customer- and product-focused sales culture. You will handle merchandise, stock processing, and stockroom organization while delivering MAPS-based service on the selling floor.

This role emphasizes accuracy in receiving, pricing changes, visual merchandising, and teamwork. You may work flexible hours, including nights, weekends, and holidays, in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years of age or older.
• Excellent communication skills.
• Excellent customer service skills.
• Able to learn or adapt to technology provided by the company.
• Must be able to work the majority of the shift standing.
• Ability to work quickly and within strict timelines.

Responsibilities

• Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
• Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Alerts store management to cash supply needs.
• Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
• Assists with boutique cleanliness and organization.

Skills

Excellent communication

Excellent customer service

Strong organizational skills

Teamwork

Flexibility

Learn new technology

Education

High school diploma or equivalent

Tools

POS system

Merchandising tools

Job description

Chico's FAS, Inc. is hiring a Support Associate to reinforce a customer- and product-focused sales culture. You will handle merchandise, stock processing, and stockroom organization while delivering MAPS-based service on the selling floor.

This role emphasizes accuracy in receiving, pricing changes, visual merchandising, and teamwork. You may work flexible hours, including nights, weekends, and holidays, in a fast-paced retail environment.