Sales Associate - Madison Avenue

Brobston Group LLC; New York (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Brobston Group LLC is seeking a Sales Associate for its Madison Avenue boutique in New York. You will deliver an exceptional client experience, drive sales, and support clienteling, after-sales service, and store initiatives.

You will operate the POS system, manage consignments and repairs, and contribute to events and business-building activities while collaborating closely with the General Manager and team.

Qualifications

• Minimum of two years retail experience; luxury retail preferred.
• Strong understanding of specialty retail and clienteling.
• Computer proficiency including POS systems, Word, Excel, and email.
• Ability to multitask and perform in a fast-paced environment.
• Positive, outgoing, high-energy, and sales-focused personality.

Responsibilities

• Provide exceptional client service and act as a brand ambassador.
• Meet and exceed daily, monthly, and yearly sales goals and client data capture targets.
• Create and maintain genuine client relationships, including after-sales follow up and repair management.
• Process consignments, returns, and exchanges and handle customer repairs.
• Support team initiatives, contests, events, and business development activities.
• Communicate effectively with clients, peers, and management.

Skills

Clienteling

Sales-driven

Communication

Multitasking

Customer service

Positive attitude

Tools

POS systems

Word

Excel

Email

Job description

Summary

Sales Associate responsible for delivering an exceptional client experience and driving sales at the Madison Avenue boutique. Reports to the General Manager and supports clienteling, after-sales service, and store initiatives. The role includes operating POS, handling consignments and repairs, and contributing to events and business-driving activities.

Responsibilities

• Provide exceptional client service and act as a brand ambassador
• Meet and exceed daily, monthly, and yearly sales goals and client data capture targets
• Create and maintain genuine client relationships, including after-sales follow up and repair management
• Process consignments, returns, and exchanges and handle customer repairs
• Support team initiatives, contests, events, and business development activities
• Communicate effectively with clients, peers, and management

Requirements

• Minimum of two years retail experience; luxury retail preferred
• Strong understanding of specialty retail and clienteling
• Computer proficiency including POS systems, Word, Excel, and email
• Ability to multitask and perform in a fast-paced environment
• Positive, outgoing, high-energy, and sales-focused personality