Sales Associate (Madison Avenue)

Balmain; New York (NY); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health, vision, dental and fringe bene

Paid Vacation, Sick, and Holidays

401k with Company match

Job summary

Balmain in New York is seeking a Sales Associate to provide a personalized client experience, build strong client relationships, and consistently meet sales targets. You will embody the Balmain ethos and act as a brand ambassador, ensuring every client is treated to the highest standards.

As a team player, you will drive KPI performance, maintain an active client book, and support on-floor merchandising while adhering to company policies. A minimum of 3+ years in luxury retail is preferred.

Qualifications

• 3+ years of luxury retail experience.
• Exceptional organizational skills and attention to detail.
• Strong problem-solving and prioritization under pressure.
• Excellent written and verbal communication.

Responsibilities

• Demonstrate knowledge of Balmain history and products while achieving monthly sales targets.
• Provide impeccable service and act as Balmain ambassador.
• Drive and exceed KPI goals through customer service and sales.
• Maintain an active client book and follow up to build long-term relationships.
• Assist in merchandising and maintenance of the shop floor.
• Follow all company policies and procedures.

Skills

Luxury retail

Customer service

Communication

Organization

Team player

Job description

The Sales Associate is responsible for providing a personalized client experience, building strong client relationships, meeting and exceeding sales targets. This individual is a team player that delivers the highest standards of the Balmain client experience.

WHAT YOU’LL DO:

• Demonstrate excellent knowledge of the Balmain history, heritage and products and serve as a role model by prioritizing client’s interest and consistently achieving monthly sales targets.
• Provide impeccable service to our clients and be a true ambassador of the brand ensuring that every client is treated according to Balmain expectations.
• Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales.
• Maintain an active, accurate, neat and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests in order to continually build productive long-term relationships.
• Assist in merchandising and maintenance of the shop floor.
• Follow all company policies and procedures.

QUALIFICATIONS:

• 3+ years of Luxury Retail Experience.
• Exceptional organizational skills, follow through and attention to detail.
• Strong problem solving attitude.
• Able to asses priorities, meet deadlines and work under pressure.
• Collaborative spirit and proactive attitude.
• Excellent written and verbal communication skills

BENEFITS & PERKS:

• Health, vision, dental and fringe benefits
• Paid Vacation, Sick, and Holidays
• 401k with Company match

BALMAIN is a French luxury fashion house founded in 1945 by Pierre Balmain, the visionary behind the iconic “New French Style.” Under the creative leadership of French-born designer Antonin Tron, the Maison stands for contemporary elegance, honoring over 80 years of heritage. BALMAIN embodies savoir-faire, culture, and sensuality, offering a style that is radiant, precise, and bold - a perfect reinterpretation of its founder’s architectural approach to movement. The Maison’s collections span women’s and men’s ready-to-wear, accessories, Balmain Beauty, inspired by its legendary mid-20th century fragrances, and signature eyewear, all reflecting the Maison’s distinctive identity.

With respect to positions in our retail locations, the expected base salary ranges from $25.00-$30.00 Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.