Sales Associate Kings Highway PT

Goodwill-of-Greater-Washington-; Alexandria (VA); On-site; USD 17,000 - 22,000; Part time

Job summary

Goodwill of Greater Washington seeks a friendly sales associate to be the face of our retail store in Alexandria, VA. You will provide courteous service to customers, ensure merchandise is stocked and labeled, operate the register, and help shoppers find items as needed.

Ideal candidates communicate well, handle cash accurately, and maintain a neat, welcoming store. Previous retail experience is a plus; bilingual ability is a bonus.

Qualifications

• Ability to effectively communicate with customers and team members.
• Provide exceptional customer service.
• Able to settle customer complaints.
• Perform basic math accurately.
• Stand for up to 7 hours per shift.
• Lift up to 40 pounds frequently.
• Basic working knowledge of computer applications and the internet.

Responsibilities

• Provides professional and courteous service to all customers inside the store, outside of the store, and on the phone.
• Rung merchandise accurately and keep it organized on the sales floor.
• Maintain knowledge of merchandise and answer customer questions promptly.
• Demonstrate cash handling skills, operate registers, and process payments.
• Maintain clean, neat store environment and assist customers with selections.

Skills

Customer service

Communication

Basic math

Cash handling

Stand for long periods

Lifting up to 40 lbs

Basic computer skills

Education

High School Diploma or equivalent

Job description

Overview

Enjoy the opportunity to be the face of our retail operations and learn something new every day while Goodwill prepares you to advance in your career. Sales team members work in a collaborative environment and make a positive and sustainable impact on our community.

Responsibilities

Essential Competencies:

• Action Oriented
• Customer Focus
• Composure
• Time Management

Essential Duties and Responsibilities:

• Provides professional and courteous service to all customers inside the store, outside of the store, and on the phone.
• Assures merchandise is placed on the sales floor in a timely manner
• Able to ensure items are rung accurately on the register
• Demonstrates accurate cash handling skill to include but is not limited to making change, operate and maintain the cash register, check and charge card machine, and use of a calculator
• Maintains knowledge of merchandise and answers customer’s questions courteously and promptly
• Keeps floor merchandise neat and orderly (racks, shelves, bins, and hangers) and assists customers with purchase selections.
• Maintains clean professional appearance

Other Duties and Responsibilities:

• Maintain an orderly and clean register area
• Maintain familiarity with store security procedures and exercise security practices when necessary
• Perform general housekeeping responsibilities to include: store upkeep duties as needed to include sweeping, mopping, vacuuming, wiping shelves, and dusting (including restrooms and dressing rooms)
• Perform other duties as assigned by management

Qualifications

Required Qualifications

• Ability to effectively communicate with customers and GGW associates
• Ability to provide exceptional customer service to all of our customers
• Ability to settle customer complaints
• Ability to perform basic math skills
• Ability to stand for prolonged periods of time (up to 7 hours per 8-hour shift)
• Ability to bend and lift up to 40 pounds frequently
• Basic working knowledge of computer applications and the internet

Preferred Qualifications

• A minimum of six months of previous work experience
• High School Diploma or equivalent
• Previous experience working in a retail environment
• Excellent customer service related skills
• Working knowledge of a cash register
• Multilingual with complete fluency in English