Sales Associate Ashdale FT

Goodwill of Greater Washington; Woodbridge (VA); On-site; USD 19,000 - 23,000; Part time

Job summary

Goodwill of Greater Washington in Woodbridge, VA is seeking a store associate to deliver friendly, professional service to customers both inside and outside the store. You will help with merchandising, ringing up sales, and maintaining a clean, organized sales floor.

The role emphasizes teamwork, reliability, and strong cash handling. Prior retail experience is preferred; basic math and computer skills are expected. This position supports community-oriented programs and growth opportunities.

Qualifications

• Ability to effectively communicate with customers and GGW associates.
• Provide exceptional customer service to all customers.
• Resolve customer complaints and perform basic math skills.
• Stand for up to 7 hours per 8-hour shift.
• Bend and lift up to 40 pounds frequently.
• Basic computer skills and internet proficiency.
• Ability to work in a fast-paced retail environment.
• Multilingual capabilities with fluency in English.

Responsibilities

• Provides professional and courteous service to all customers inside the store, outside of the store, and on the phone.
• Assures merchandise is placed on the sales floor in a timely manner.
• Rings items accurately on the register.
• Demonstrates accurate cash handling including making change and operating the register.
• Maintains knowledge of merchandise and assists customers with questions.
• Keeps floor merchandise neat and assists customers with purchases.
• Maintains a clean professional appearance.

Skills

Communication

Customer service

Problem solving

Math skills

Endurance

Lifting 40 lbs

Computer basics

Multilingual (English)

Education

High School Diploma or equivalent

Job description

Enjoy the opportunity to be the face of our retail operations and learn something new every day while Goodwill prepares you to advance in your career. Sales team members work in a collaborative environment and make a positive and sustainable impact on our community.

Essential Competencies

• Action Oriented
• Customer Focus
• Composure
• Time Management

Essential Duties and Responsibilities

• Provides professional and courteous service to all customers inside the store, outside of the store, and on the phone.
• Assures merchandise is placed on the sales floor in a timely manner
• Able to ensure items are rung accurately on the register
• Demonstrates accurate cash handling skill to include but is not limited to making change, operate and maintain the cash register, check and charge card machine, and use of a calculator
• Maintains knowledge of merchandise and answers customer’s questions courteously and promptly
• Keeps floor merchandise neat and orderly (racks, shelves, bins, and hangers) and assists customers with purchase selections.
• Maintains clean professional appearance

Other Duties and Responsibilities

• Maintain an orderly and clean register area
• Maintain familiarity with store security procedures and exercise security practices when necessary
• Perform general housekeeping responsibilities to include store upkeep duties as needed to include sweeping, mopping, vacuuming, wiping shelves, and dusting (including restrooms and dressing rooms)
• Perform other duties as assigned by management

Required Qualifications

• Ability to effectively communicate with customers and GGW associates
• Ability to provide exceptional customer service to all of our customers
• Ability to settle customer complaintsAbility to perform basic math skills
• Ability to stand for prolonged periods of time (up to 7 hours per 8-hour shift)
• Ability to bend and lift up to 40 pounds frequently
• Basic working knowledge of computer applications and the internet

Preferred Qualifications

• A minimum of six months of previous work experience
• High School Diploma or equivalent
• Previous experience working in a retail environment
• Excellent customer service related skills
• Working knowledge of a cash register
• Multilingual with complete fluence in English