Sales Associate — Indoor Range & Customer Experience

Range USA; Southgate (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Unlimited shooting – Free classes

Industry discounts

Manufacturer rewards

Job summary

Range USA, the nation’s leading operator of indoor shooting ranges, is hiring a Part-Time Sales Associate for our Southgate, MI location. You will assist customers, share product knowledge, and guide shoppers to complete the best experience while ensuring safety and compliance.

Key duties include greeting guests, explaining pricing and features, processing purchases, and coordinating with the Store Leader to deliver an outstanding shopping experience.

Qualifications

• 1-2 years of customer service sales experience.
• Ability to understand, recall and follow complex compliance regulations and the ability to work with highly confidential information.
• Availability to work a flexible schedule and hours necessary to open and/or close the store including nights, weekends, and holidays.
• Must be 21 years of age.

Responsibilities

• Commitment to the mission of Range USA by providing the easiest and best customer service in the USA.
• Provide outstanding customer service that is dedicated to exceeding customer expectations and fostering lasting relationships.
• Greet customers and facilitate the customer experience.
• Convert Range USA customers to buyers by asking for the sale to fulfill desired experience.
• Ensure our customers leave with the complete package supporting their main purchase. Inform customers of Range USA services, discounts, exclusive offers, sales, and promotions.
• Conduct range customer check-in in an efficient and friendly manner.
• Maintain the range timer for proper tracking of customer time
• Ensure an efficient and compliant range firearm rental process
• Utilize radios to communicate with Range Safety Officer regarding safety and customer issues
• Answer customer questions regarding product pricing, features, benefits, and availability.
• Maintain compliance with all involved government agencies including 4473 and background check processes.
• Remain up to date on new product and industry news.
• When acting as an ecommerce picker, the pickup dashboard must be checked every hour, and any new orders should be picked.

Skills

Customer service

Sales experience

Compliance knowledge

Flexible schedule

Education

High School Diploma or equivalent

Job description

Range USA, the nation’s leading operator of indoor shooting ranges, is hiring a Part-Time Sales Associate for our Southgate, MI location. You will assist customers, share product knowledge, and guide shoppers to complete the best experience while ensuring safety and compliance.

Key duties include greeting guests, explaining pricing and features, processing purchases, and coordinating with the Store Leader to deliver an outstanding shopping experience.