Sales Associate – Full-Time

Setko Fasteners & Distribution; Elgin (IL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) with company match

Bonuses

Job summary

Setko Fasteners & Distribution in Illinois is seeking a Sales Associate to join our on-site team. This full-time role serves as the first point of contact for customers, offering product recommendations and handling sales orders.

You will assist with purchasing and administrative tasks, coordinate with warehouse, and support inside sales. Ideal for highly organized individuals who thrive in a fast-paced environment.

Qualifications

• High school diploma or equivalent (required).
• Business, administration, or sales education preferred.
• 3+ years in sales support, customer service, or office admin.
• Familiarity with order entry systems or ERP tools.

Responsibilities

• Greet and assist customers in person and over the phone.
• Enter and process sales orders with the sales team.
• Assist with purchasing tasks and supplier orders.
• Follow up on quotes and inquiries promptly.
• Coordinate with warehouse for paperwork and communication.
• Handle basic admin tasks and maintain office supplies.

Skills

Communication skills

Time management

Detail-oriented

Customer-focused

Team-oriented

Education

High school diploma or equivalent

Tools

Microsoft Office

ERP tools

Inventory software

Job description

About The Role

We are looking for a motivated and detail-oriented

Description

Sales Associate – Full-Time

Location: Illinois

Job Type: Full-Time | On-site

Department: Sales / Operations

Reports to: Sales Manager

About The Role

We are looking for a motivated and detail-oriented Sales Associate to join our team in Illinois. In this dynamic hybrid role, you will serve as the first point of contact for customers: providing exceptional service, product recommendations, and support throughout the sales process. In addition to customer-facing responsibilities, you will assist with administrative, purchasing, and operational tasks to help keep our office and sales operations running smoothly.

This is an ideal opportunity for someone who enjoys working cross-functionally, is highly organized, and thrives in a fast-paced environment.

Key Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Greet and assist customers professionally in person and over the phone


• Recommend products based on customer needs and provide accurate information


• Enter and process sales orders in collaboration with the sales team


• Assist with purchasing tasks, including placing and receiving supplier orders


• Follow up on customer quotes and inquiries promptly


• Resolve customer issues courteously and professionally


• Support sales operations including quoting, email communications, and inside sales tasks


• Coordinate with warehouse staff to ensure smooth paperwork and communication


• Maintain and order office and warehouse supplies


• Keep the office clean, organized, and efficient


• Handle incoming phone calls, emails, and general administrative tasks


• Support outside sales activities administratively, with potential for future involvement


• Perform other duties as assigned

Skills And Qualifications

• High school diploma or equivalent (required)


• Additional education in business, administration, or sales (preferred)


• 3 plus years' experience in sales support, customer service, or office administration preferred


• Familiarity with order entry systems, inventory software, or ERP tools


• Experience in a warehouse, distribution, or office environment


• Strong verbal and written communication skills


• Detail-oriented and organized with strong time management abilities


• Customer-focused with a professional demeanor


• Proficiency in Microsoft Office (Word, Excel, Outlook)


• Team-oriented and able to work cross-functionally


• Adaptable and comfortable in a fast-paced, multitasking role

Working Conditions

• Standard office environment


• Not substantially exposed to adverse environmental conditions

Physical Requirements

• Sedentary work: Able to lift up to 10 lbs. occasionally; primarily sitting with occasional standing or walking


• Talking and hearing: Able to clearly communicate and understand verbal instructions


• Repetitive motions: Frequent use of hands/wrists for typing and handling documents

Supervisory Responsibilities

• This position does not include any supervisory responsibilities.

Compensation[SM2]

• Pay Range: $17-$25 per hour / annually (depending on experience and qualifications)


• Additional benefits may include:




• Health, dental, and vision insurance


• Paid time off (PTO) and holidays


• 401(k) with company match


• Bonuses

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.