Sales Associate / Front Desk Customer Service Associate - Club Pilates

Club Pilates; Scottsdale (AZ); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Great Pay

Pilates for free when reformer is free

Casual dress code (leggings/shorts)

Job summary

Club Pilates North Scottsdale and Club Pilates Norterra are seeking high-energy, sales-focused associates who love fitness and community. This role delivers the Club Pilates experience, drives memberships, private training, and retail sales while maintaining hospitality standards.

The position requires excellent communication, the ability to work a non-traditional schedule including early mornings, evenings and weekends, and a willingness to engage with leads and events across the studio network.

Qualifications

• Excellent sales, communication, and customer service skills required.
• Must have genuine hospitality and passion for people.
• Goal-oriented with an ability to achieve sales in memberships, private training and retail.
• Ability to learn and use the Club Ready software system.
• Must be fluent in English and have excellent communication skills via in person, phone and email.

Responsibilities

• Provide top of the line service to all new and existing members.
• Execute sales and hospitality process of first time pilates experience, follow up on phone, and close the sale.
• Maintain acceptable level of personal sales production.
• Work collaboratively with studio management and franchise owner(s).
• Participate in special events to promote the club.
• Assumes responsibility for developing selling skills.
• Maintain brand standards and initiatives.

Skills

Sales skills

Customer service

Hospitality

English fluency

Communication

Under pressure

Tools

Club Ready software

Job description

We are currently seeking high energy, passion filled, and sales motivated individuals who are fitness minded and have a love for community, and our brand! We are a fast-growing Indoor Reformer Based Pilates Studio @ Club Pilates North Scottsdale and Club Pilates Norterra. We are looking for individuals who want to grow with us! Our Club Pilates Sales Experience Customer Service Associate delivers the Club Pilates experience and drives sales daily.

Requirements

• Excellent sales, communication, and customer service skills required
• Must have genuine hospitality and passion for people
• Goal-oriented with an ability to achieve sales in memberships, private training and retail
• Ability to learn and use the Club Ready software system
• Must be fluent in English and have excellent communication skills via in person, phone and email
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills and be able to type fast
• Must have flexibility for a non-traditional schedule including early-morning, eveing and weekend availability

Physical Requirements

• Must be able and willing to assist with calling upon leads that come into the studio
• Must be willing to clean Reformers, Bathrooms, Lobby, and Private Training Room
• Must be able to lift up to 20lbs

Responsibilities

• Provide top of the line service to all new and existing members
• Execute sales and hospitality process of first time pilates experience, follow up on phone, and close the sale
• Maintain acceptable level of personal sales production
• Work collaboratively with studio management and franchise owner(s)
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
• Assumes responsibility for developing selling skills
• Maintain brand standards and initiatives

Benefits

• Great Pay
• Pilates for free at ANY time there is a reformer available before or after your shift
• Leave the stuffy clothes behind, it’s all leggings and shorts here!
• Work a non-traditional structured schedule!
• Let your voice be heard! You will have access to others in the Club Pilates community from your studio, studio’s across the country, and the corporate team!

Company Overview

Club Pilates is the world's first and only Premium Indoor Club Pilates™ franchise. We offer concierge-level service, premium amenities, a fun environment designed to give you a full body low impact workout for all body types. No matter where you are in your fitness journey, Club Pilates will calm your mind, elevate your mood and revive your senses and improve your coordination and balance.