Sales Associate — Flexible Hours & Customer Focus

Citi Trends, Inc.; Tallahassee (FL); On-site; USD 17,000 - 21,000; Full time

Job summary

Citi Trends in Tallahassee, FL is seeking a Store Sales Associate to deliver excellent customer service and maintain knowledge of merchandise to drive satisfaction. This role demands professionalism, strong communication, and the ability to work in a fast-paced, multi-location retail environment.

You will process transactions, assist with price changes, help with merchandising, and uphold store policies including loss prevention.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processes freight.
• Assisting with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently when completing a customer’s transaction.
• Handles all cash, checks and credit cards correctly and by company policy.
• Obtains management approval when needed for returns, voids and checks.
• Handles maintenance and housekeeping duties as assigned.
• Provides proper customer service such as greeting customers, abiding by fitting room policies, ringing customers in a timely fashion, thanking customers for shopping and inviting them to return.
• Follows all safety procedures.
• Keeps a professional, neat appearance, including wearing a name tag.
• Assists management in merchandising sales floor according to stock level.
• Explains exchange/refund policies to customers after transactions.
• Supports Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current policies.
• Performs other duties as assigned.

Skills

Excellent communication

Organizational skills

Flexible schedule

Education

High school diploma

Job description

Citi Trends in Tallahassee, FL is seeking a Store Sales Associate to deliver excellent customer service and maintain knowledge of merchandise to drive satisfaction. This role demands professionalism, strong communication, and the ability to work in a fast-paced, multi-location retail environment.

You will process transactions, assist with price changes, help with merchandising, and uphold store policies including loss prevention.