Retail Sales Associate: Customer-Centric & Fast-Paced

Citi Trends; Tampa (FL); On-site; USD 17,000 - 21,000; Full time

Job summary

Citi Trends in Tampa is seeking a Store Sales Associate to deliver outstanding customer service, deepen product knowledge, and help drive store sales on the shop floor. This role requires a proactive, energetic individual who can work a flexible schedule, perform POS transactions accurately, greet customers, and maintain a neat, welcoming environment.

You will assist with merchandising, restocking, price changes, and basic loss-prevention tasks while upholding company policies and ensuring a

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processes freight.
• Assisting with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently when completing a customer's transaction.
• Handles all cash, checks and credit cards correctly and by company policy.
• Obtains management approval when needed for returns, voids and checks.
• Maintains cleanliness and housekeeping duties as assigned.
• Provides proper customer service and greets customers, follows fitting room policies, and thanks customers for shopping at the store.
• Follows all safety procedures.
• Assists management in merchandising on the sales floor according to stock level.
• Explains exchange/refund policies to customers after transactions.
• Supports Loss Prevention procedures and reports incidents as needed.
• Performs other duties as may be assigned.

Skills

Excellent communication

Flexible schedule

Math proficiency

Education

High school diploma or equivalent

Job description

Citi Trends in Tampa is seeking a Store Sales Associate to deliver outstanding customer service, deepen product knowledge, and help drive store sales on the shop floor. This role requires a proactive, energetic individual who can work a flexible schedule, perform POS transactions accurately, greet customers, and maintain a neat, welcoming environment.

You will assist with merchandising, restocking, price changes, and basic loss-prevention tasks while upholding company policies and ensuring a