Sales Associate - Fine Jewelry - Willow Grove

brobstongroup.com - Jobboard; Willow Grove (PA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join brobstongroup.com as a jewelry sales associate in Willow Grove, Pennsylvania. You will provide exceptional service, helping clients with their fine jewelry purchases and building lasting relationships.

Responsibilities include greeting customers, processing transactions, and maintaining inventory. Ideal candidates will possess retail sales experience and strong communication skills. A flexible schedule is essential, and certifications in jewelry are a plus.

Qualifications

• Prior retail sales experience in fine jewelry or luxury goods is preferred.
• Strong customer service and communication skills are essential.
• Ability to work flexible hours including evenings and weekends.

Responsibilities

• Greet and engage customers to drive sales.
• Deliver personalized clienteling and follow up on leads.
• Process transactions accurately and handle cash and card payments.

Skills

Customer service skills

Communication skills

Sales ability

Attention to detail

Education

High school diploma or equivalent

Job description

Summary

Provide exceptional, personalized service to clients in the fine jewelry department, driving sales and building long-term relationships. Demonstrate detailed product knowledge of fine jewelry and gemstones to educate customers and support purchasing decisions. Maintain a polished sales floor presence and collaborate with the team to meet departmental goals.

Responsibilities

• Greet and engage customers, assess needs, and present jewelry options to drive sales.
• Deliver personalized clienteling, follow up on leads, and cultivate repeat business.
• Demonstrate product features and care, explain warranties and services, and coordinate repairs if needed.
• Process transactions accurately, handle cash and card payments, and complete required sales paperwork.
• Maintain visual merchandising standards, restock displays, and ensure inventory accuracy.
• Follow loss prevention and security procedures for high-value merchandise.

Requirements

• Prior retail sales experience, preferably in fine jewelry or luxury goods.
• Strong customer service and communication skills with a consultative sales approach.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Attention to detail, integrity handling high-value items, and adherence to security protocols.
• High school diploma or equivalent; jewelry certifications a plus.