Sales Associate: Elevate In-Store Customer Experience

KIRKLAND; Newark (DE); On-site; USD 17,000 - 22,000; Full time

Job summary

Kirkland’s Home is seeking a Sales Associate in Newark, DE to provide an exceptional shopping experience and support store operations under management guidance. The role combines selling, cashiering, replenishment, and floor set duties to drive sales and customer satisfaction.

Responsibilities center on engaging customers, promoting loyalty programs, and maintaining merchandise presentation and inventory accuracy while upholding Kirkland’s Home values of customer commitment and a caring culture.

Qualifications

• Energetic, people- and results-oriented with a drive to succeed.
• Strong communication skills, both written and verbal.
• Ability to work weekends, holidays and evenings.

Responsibilities

• Supports and values Customer Service in both the in store and online shopping experience
• Actively engages with all customers modeling exceptional selling behaviors
• Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
• Proactively engages with customers, reads cues and responds appropriately
• Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
• Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
• Achieves or exceeds goals associated with company initiatives and programs.
• Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
• Assists in maintaining an efficient and organized salesfloor and stockroom
• Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
• Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
• May perform other duties as necessary

Skills

Customer service

Communication

Cashiering

Merchandising

Tools

POS system

Job description

Kirkland’s Home is seeking a Sales Associate in Newark, DE to provide an exceptional shopping experience and support store operations under management guidance. The role combines selling, cashiering, replenishment, and floor set duties to drive sales and customer satisfaction.

Responsibilities center on engaging customers, promoting loyalty programs, and maintaining merchandise presentation and inventory accuracy while upholding Kirkland’s Home values of customer commitment and a caring culture.