Seasonal Sales Associate - Customer Experience Focus

The Brand House Collective; Newark (DE); On-site; USD 17,000 - 22,000; Full time

Job summary

Kirkland’s Home in Newark, DE seeks a Sales Associate to provide an exceptional shopping experience while assisting with operations and merchandising under management direction. The role involves selling, cashiering, replenishment, floorset setup, and cleaning to support store goals and guest satisfaction.

The position emphasizes customer service excellence, team collaboration, and positive engagement with shoppers across the store. Weekend/evening availability is required to meet business needs.

Qualifications

• Energetic and people-oriented with drive to succeed.
• Clear written and verbal communication skills.
• Able to work weekends, holidays and evenings.
• Able to read and interpret company directives and manuals.
• Flexible schedule to meet store needs.
• Capable of working independently and as part of a team.
• Able to ascend/descend a ladder and handle stock.
• Able to stand/move for long periods to assist customers.
• Effective customer interactions in person, online, and on the phone.
• Able to move merchandise weighing 50 pounds or more.

Responsibilities

• Supports and values Customer Service in both the in-store and online experience.
• Actively engages with customers, modeling selling behaviors.
• Greets every customer with enthusiasm and maintains a positive attitude.
• Educates customers on loyalty programs, promotions and merchandise to support basket growth.
• Maintains organized salesfloor and stockroom and assists with pricing and inventory accuracy.
• Operates Point of Sale system efficiently and accurately.

Skills

Customer service

Communication

Weekend availability

Teamwork

Sales orientation

Tools

POS system

Job description

Kirkland’s Home in Newark, DE seeks a Sales Associate to provide an exceptional shopping experience while assisting with operations and merchandising under management direction. The role involves selling, cashiering, replenishment, floorset setup, and cleaning to support store goals and guest satisfaction.

The position emphasizes customer service excellence, team collaboration, and positive engagement with shoppers across the store. Weekend/evening availability is required to meet business needs.