Sales Associate: Elevate Customer Experience & Merchandising

KIRKLAND; Bethlehem (GA); On-site; USD 25,000 - 38,000; Full time

Job summary

Kirkland’s Home in Georgia is seeking a Sales Associate to provide an exceptional shopping experience by following our customer service model, while assisting with operations, merchandising, and floorsets under management direction.

The role involves selling, cashiering, replenishing, setting floorsets, and maintaining a clean, organized store. Candidates should be energetic, with strong communication skills and a willingness to work weekends and holidays.

Qualifications

• Experience delivering exceptional in-store and online customer service.
• Ability to greet customers enthusiastically and maintain a positive attitude.
• Strong communication and interpersonal skills.
• Willingness to work weekends, holidays, and evenings.
• Ability to follow directives, manuals, and store policies.
• Ability to work independently and as part of a team.

Responsibilities

• Supports and values Customer Service in both the in store and online shopping experience
• Actively engages with all customers modeling exceptional selling behaviors
• Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
• Proactively engages with customers, reads cues and responds appropriately
• Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
• Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
• Achieves or exceeds goals associated with company initiatives and programs.
• Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
• Assists in maintaining an efficient and organized salesfloor and stockroom
• Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
• Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
• May perform other duties as necessary

Skills

Customer service

Sales-oriented

Communication skills

Teamwork

Flexible scheduling

Job description

Kirkland’s Home in Georgia is seeking a Sales Associate to provide an exceptional shopping experience by following our customer service model, while assisting with operations, merchandising, and floorsets under management direction.

The role involves selling, cashiering, replenishing, setting floorsets, and maintaining a clean, organized store. Candidates should be energetic, with strong communication skills and a willingness to work weekends and holidays.