Sales Associate - Elevate Customer Experience & Growth

POP MART; Hasbrouck Heights (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Market-competitive packages

Opportunities to learn and lead

Career development

Job summary

POP MART in Hasbrouck Heights, NJ, is seeking Sales Associates to enhance in-store sales and customer experience. You will greet customers, discuss needs, and provide product information and recommendations while handling transactions.

You will also assist with shipments and stockroom organization; a positive, multilingual-friendly demeanor and at least 1 year of retail customer-facing experience are preferred. This role supports POP MART's growth and customer service standards.

Qualifications

• 1+ year of retail customer-facing experience
• Confident and comfortable engaging customers to deliver great customer experience
• Ability to speak or understand multiple languages is a plus
• Must be at least 18 years of age

Responsibilities

• Greet customers, engage in friendly conversations, and ask about their shopping needs
• Subject matter expert on POP MART core business information
• Offer customers product recommendations and provide information to help them make product-related decisions
• Use the cash register to ring up customer transactions
• Support on product shipment deliveries and organize stockroom

Skills

Retail customer service

Communication skills

Multilingual

Cash handling

Job description

POP MART in Hasbrouck Heights, NJ, is seeking Sales Associates to enhance in-store sales and customer experience. You will greet customers, discuss needs, and provide product information and recommendations while handling transactions.

You will also assist with shipments and stockroom organization; a positive, multilingual-friendly demeanor and at least 1 year of retail customer-facing experience are preferred. This role supports POP MART's growth and customer service standards.