In-Store Sales Associate — Elevate Customer Experience

POP MART; Potomac Mills (VA); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Market-competitive packages

Opportunities to learn and lead

Career development

Job summary

POP MART is seeking Sales Associates to enhance salesmanship and customer experience in our stores. You will greet customers, discuss their needs, and share knowledge about POP MART IPs and products. You will recommend items, assist with transactions, and help keep the stockroom organized.

The role emphasizes excellent customer service and product knowledge for a welcoming store environment. We offer market-competitive packages and opportunities to learn and grow within the company.

Qualifications

• Preferably 1+ year of retail customer-facing experience.
• Confident and comfortable engaging customers to deliver great customer experience.
• Ability to speak or understand multiple languages is a plus.
• Must be at least 18 years of age.

Responsibilities

• Greet customers, engage in conversations about shopping needs.
• Subject matter expert on POP MART core business information.
• Offer customers product recommendations and provide information to help them make product-related decisions.
• Use the cash register to ring up customer transactions and assist with stockroom organization.

Skills

Retail experience

Customer service

Cash handling

Multilingual helpful

Job description

POP MART is seeking Sales Associates to enhance salesmanship and customer experience in our stores. You will greet customers, discuss their needs, and share knowledge about POP MART IPs and products. You will recommend items, assist with transactions, and help keep the stockroom organized.

The role emphasizes excellent customer service and product knowledge for a welcoming store environment. We offer market-competitive packages and opportunities to learn and grow within the company.