Retail Sales Specialist — Elevate Customer Experience

POP MART; Freehold (NJ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Market-competitive packages

Opportunities to learn and lead

Career development

Job summary

POP MART is seeking Sales Associates to support salesmanship and customer experience in our stores. You will engage customers, share product knowledge, and help shoppers make informed decisions. You will greet customers, recommend products, and process transactions while assisting with stockroom organization and shipments.

This role emphasizes excellent service and team collaboration. Applicants should be at least 18 years old with 1+ year of retail experience; multilingual ability is a plus and

Qualifications

• 1+ year of retail customer-facing experience.
• Confident and comfortable engaging customers to deliver great customer experience.
• Ability to speak or understand multiple languages is a plus.
• Must be at least 18 years of age.

Responsibilities

• Greet customers, engage in friendly conversations, and ask about their shopping needs.
• Subject matter expert on POP MART core business information.
• Offer customers product recommendations and provide information to help them make product-related decisions.
• Use the cash register to ring up customer transactions.
• Support on product shipment deliveries and organize stockroom.

Skills

Retail customer-facing experience

Excellent communication

Multilingual abilities

Job description

POP MART is seeking Sales Associates to support salesmanship and customer experience in our stores. You will engage customers, share product knowledge, and help shoppers make informed decisions. You will greet customers, recommend products, and process transactions while assisting with stockroom organization and shipments.

This role emphasizes excellent service and team collaboration. Applicants should be at least 18 years old with 1+ year of retail experience; multilingual ability is a plus and