Retail Sales Associate - Customer Experience & Growth

POP MART; California (MO); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Market-competitive packages

Opportunities to learn and lead

Career development

#LI-SL2

Job summary

POP MART is seeking friendly Sales Associates to contribute to salesmanship and customer experience in our stores across the United States. You will be a brand ambassador, helping customers find products and delivering excellent service.

You will greet shoppers, become a subject matter expert on POP MART products, and provide informed recommendations. You will also handle transactions at the register and assist with stockroom tasks and shipments.

Qualifications

• 1+ year of retail customer-facing experience.
• Confident engaging customers to deliver great customer experience.
• Ability to speak or understand multiple languages is a plus.
• Must be at least 18 years of age.

Responsibilities

• Greet customers, engage in friendly conversations, and ask about their shopping needs
• Subject matter expert on POP MART core business information
• Offer customers product recommendations and provide information to help them make product-related decisions
• Use the cash register to ring up customer transactions
• Support on product shipment deliveries and organize stockroom

Skills

Retail sales

Customer service

Bilingual (optional)

Cash handling

Job description

POP MART is seeking friendly Sales Associates to contribute to salesmanship and customer experience in our stores across the United States. You will be a brand ambassador, helping customers find products and delivering excellent service.

You will greet shoppers, become a subject matter expert on POP MART products, and provide informed recommendations. You will also handle transactions at the register and assist with stockroom tasks and shipments.