Retail Sales Associate - Customer Experience & Growth

POP MART; Glendale (CA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Market-competitive packages

Opportunities to learn and lead

Career development

#LI-SL2

Job summary

POP MART is seeking Sales Associates to enhance customer experience in our stores. You will greet customers, engage in conversations about their needs, and provide product insights to help with decisions.

As a subject matter expert on POP MART products, you will assist shoppers, operate the register, and support stockroom tasks. The role suits candidates 18+ with retail experience, and multilingual ability is a plus.

Qualifications

• Preferably 1+ year of retail customer-facing experience
• Confident and comfortable engaging customers to deliver great customer experience
• Ability to speak or understand multiple languages is a plus
• Must be at least 18 years of age

Responsibilities

• Greet customers, engage in friendly conversations, and ask about their shopping needs
• Subject matter expert on POP MART core business information
• Offer customers product recommendations and provide information to help them make product-related decisions
• Use the cash register to ring up customer transactions
• Support on product shipment deliveries and organize stockroom

Job description

POP MART is seeking Sales Associates to enhance customer experience in our stores. You will greet customers, engage in conversations about their needs, and provide product insights to help with decisions.

As a subject matter expert on POP MART products, you will assist shoppers, operate the register, and support stockroom tasks. The role suits candidates 18+ with retail experience, and multilingual ability is a plus.