Sales Associate: Edgewater, MD

Costellos Ace; Edgewater (MD); On-site; USD 20,664 - 26,174; Part time

Job summary

Costellos Ace in Edgewater, MD is looking for a Sales Associate to deliver exceptional customer service and assist shoppers in their selection of products. Responsibilities include processing sales transactions, maintaining merchandise organization, and upholding the store's standards. The ideal candidate will have strong communication skills, a diploma or equivalent, and preferably retail experience.

This position prioritizes customer satisfaction and sales targets, with flexibility for various shifts, including weekends.

Qualifications

• Previous experience in a retail sales environment preferred.
• Experience with customer service and client relationship management advantageous.
• Familiarity with point-of-sale systems is beneficial.

Responsibilities

• Greet customers warmly and ascertain their needs.
• Provide advice on product selection and maintenance.
• Assist in the organization and replenishment of merchandise.
• Process transactions accurately using the point-of-sale system.
• Address customer inquiries and resolve issues.
• Collaborate to achieve store sales goals.
• Participate in inventory management.

Skills

Strong communication skills

Interpersonal skills

Basic mathematics proficiency

Problem-solving skills

Education

High school diploma or equivalent

Associate degree in business or marketing

Tools

Point-of-sale system

Inventory management systems

Job description

Job Details

Job Location: BHC Edgewater - Edgewater, MD 21037

Salary Range: $15.00 - $19.00 Hourly

Job Purpose

The Sales Associate at COSTELLOS ACE is responsible for providing exceptional customer service, assisting customers with their purchases, and ensuring a positive shopping experience. The role involves maintaining product knowledge, promoting store merchandise, and contributing to the overall success of the store by achieving sales targets and fostering customer loyalty.

Key Responsibilities

• Greet customers warmly and ascertain their needs and preferences.
• Provide expert advice and assistance on product selection, usage, and maintenance.
• Maintain up-to-date knowledge of store products, promotions, and policies.
• Assist in the organization and replenishment of merchandise on the sales floor.
• Process transactions accurately and efficiently using the store's point-of-sale system.
• Address customer inquiries and resolve any issues or complaints in a professional manner.
• Collaborate with team members to achieve store sales goals and objectives.
• Participate in inventory management and stock control activities.
• Uphold store standards for cleanliness, safety, and visual merchandising.
• Engage in continuous learning and development to enhance sales skills and product knowledge.

Qualifications

Education

High school diploma or equivalent is required. An associate degree in business, marketing, or a related field is preferred.

Experience

• Previous experience in a retail sales environment is preferred.
• Experience with customer service and client relationship management is advantageous.
• Familiarity with point-of-sale systems and inventory management is beneficial.

Skills & Abilities

• Strong communication and interpersonal skills to effectively engage with customers and team members.
• Ability to work in a fast-paced environment while maintaining attention to detail and accuracy.
• Proficiency in basic mathematics for handling transactions and inventory.
• Capable of standing for extended periods and able to lift merchandise as needed.
• Demonstrated ability to work both independently and as part of a team.
• Excellent problem-solving skills and a proactive approach to addressing customer needs.
• Flexibility to work various shifts, including weekends and holidays, as required by the retail environment.