Sales Associate: West Chester, PA

Costellos Ace; West Chester (Chester County); On-site; USD 17,908 - 22,041; Part time

Job summary

COSTELLOS ACE in West Chester, PA is seeking a Sales Associate who delivers friendly service and helps customers find products that meet their needs. You will learn about store merchandise, promotions, and policies, and process transactions accurately at the register.

Join a team focused on achieving sales goals and delivering a positive shopping experience. The role requires open availability, including weekends, and the ability to stand for long periods while assisting customers.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Retail sales experience and customer service experience are advantageous.

Responsibilities

• Greet customers and ascertain their needs and preferences.
• Provide expert advice on product selection, usage, and maintenance.
• Maintain knowledge of store products, promotions, and policies.
• Assist in organization and replenishment of merchandise.
• Process transactions accurately at the register.
• Address inquiries and resolve issues professionally.
• Collaborate with team to achieve sales goals.
• Participate in inventory management and stock control.
• Uphold store standards for cleanliness, safety, and merchandising.
• Engage in ongoing learning to enhance sales skills and product knowledge.

Skills

Communication

Interpersonal skills

Attention to detail

Mathematics

Teamwork

Problem-solving

Flexibility

Education

High school diploma or equivalent

Associate degree in business/marketing

Job description

Job Details

• Job Location: BHC East Goshen - West Chester, PA 19380
• Salary Range: $13.00 - $16.00 Hourly
• Job Shift: Open Availability (including weekends)

Job Purpose: The Sales Associate at COSTELLOS ACE is responsible for providing exceptional customer service, assisting customers with their purchases, and ensuring a positive shopping experience. The role involves maintaining product knowledge, promoting store merchandise, and contributing to the overall success of the store by achieving sales targets and fostering customer loyalty.

Key Responsibilities

• Greet customers warmly and ascertain their needs and preferences.
• Provide expert advice and assistance on product selection, usage, and maintenance.
• Maintain up-to-date knowledge of store products, promotions, and policies.
• Assist in the organization and replenishment of merchandise on the sales floor.
• Process transactions accurately and efficiently using the store's point-of-sale system.
• Address customer inquiries and resolve any issues or complaints in a professional manner.
• Collaborate with team members to achieve store sales goals and objectives.
• Participate in inventory management and stock control activities.
• Uphold store standards for cleanliness, safety, and visual merchandising.
• Engage in continuous learning and development to enhance sales skills and product knowledge.

Qualifications

Required Education

• High school diploma or equivalent is required. An associate degree in business, marketing, or a related field is preferred.

Required Experience

• Previous experience in a retail sales environment is preferred.
• Experience with customer service and client relationship management is advantageous.
• Familiarity with point-of-sale systems and inventory management is beneficial.

Required Skills and Abilities

• Strong communication and interpersonal skills to effectively engage with customers and team members.
• Ability to work in a fast-paced environment while maintaining attention to detail and accuracy.
• Proficiency in basic mathematics for handling transactions and inventory.
• Capable of standing for extended periods and able to lift merchandise as needed.
• Demonstrated ability to work both independently and as part of a team.
• Excellent problem-solving skills and a proactive approach to addressing customer needs.
• Flexibility to work various shifts, including weekends and holidays, as required by the retail environment.