Sales Associate - Dayton, OH

Byrider; Dayton (OH); On-site; USD 35,000 - 60,000; Full time

Job summary

Byrider in the United States is seeking motivated sales and customer-service oriented professionals to join our Sales team. This role blends sales, lead management, and relationship building to help customers find the right vehicle and financing solutions.

Successful candidates communicate clearly, stay organized, and handle multiple priorities in a fast-paced dealership setting. If you are self-motivated, resilient, and enjoy helping customers while meeting performance goals, we want to hear

Qualifications

• Teamwork is essential for success in a fast-paced dealership
• Resilience and resourcefulness help handle customer demands
• Strong customer service focus is required to build trust
• High energy with self-motivation drives performance
• Problem-solving ability to find effective solutions
• Calm, solutions-oriented approach under pressure is important

Responsibilities

• Actively work new leads and organize follow-ups to maintain momentum
• Communicate with customers by phone, text, and email using a CRM
• Collaborate with compliance on personal profiles and interactions
• Analyze personal performance metrics and continuously improve
• Assist customers with vehicle selection and documentation for closing
• Match inventory to customer needs and coordinate test drives

Skills

Teamwork

Resilience

Customer service

Self-motivation

Problem solving

Under pressure

Job description

Byrider is seeking motivated, customer-focused professionals to join our Sales team. This role combines sales, customer service, lead management, and relationship building to help customers find the right vehicle and financing solution for their needs.

Successful candidates are strong communicators who can build trust, stay organized, and effectively manage multiple priorities in a fast-paced environment. If you are self-motivated, resilient, and enjoy helping customers while achieving performance goals, we want to hear from you.

Key Responsibilities

• Start each day by actively working new leads and organizing follow-ups to maintain momentum.
• Maintain strong attention to detail, demonstrate a solid work ethic, and be willing to put in extra time to achieve sales goals.
  Communicate with customers through phone calls, texts, and emails using a CRM system.
• Collaborate with compliance on personal profiles and ensure all interactions align with company standards.
• Display resilience and emotional intelligence while analyzing and improving personal performance metrics.
• Believe in and promote the Byrider motto, demonstrating trust in the product and services offered.
• Perform daily tasks such as calling leads, updating CRM statuses, following up on missed appointments, and preparing customers for closing by reviewing required documents.
• Match inventory to each customer’s specific needs, conduct vehicle test drives, and introduce customers to the service manager.
• Ask thoughtful questions to build rapport and better understand customer needs.
• Multitask effectively and maintain composure under pressure in a fast-paced environment.
• Use working knowledge of down payments, dip payments, and customer income to find the best vehicle and financing options for each customer.

Qualifications

• Strong teamwork is a must
• Resilience and resourcefulness
• Strong customer service focus
• High energy with self-motivation
• Ability and eagerness to solve problems
• Maintain a calm, solutions-oriented approach under pressure

Experience

• One year direct sales or customer service experience
• Valid driver’s license with good driving record
• Computer literate

Physical Requirements

• Ability to sit, stand, and walk throughout the workday
• Occasional bending, reaching, and lifting up to 25 pounds
• Ability to conduct vehicle demonstrations and test drives
• Ability to use a computer, phone system, and other office equipment throughout the workday

Work Environment

This position operates in a professional sales and dealership environment with regular interaction with customers, coworkers, and management. Employees should be comfortable working in a fast-paced, goal-oriented setting while maintaining a high level of customer service and professionalism.