Sales Associate / Customer Service Representative

Drybar Shops; Lyndhurst (OH); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Free services

Membership sales bonus

Flexible Hours

Discounts on all retail products

Clear career path to grow as a pro

Ongoing training

Job summary

Drybar Shops is hiring a Sales Associate / Customer Service Representative to deliver first-class customer service while working in a fast-paced retail environment. You will assist clients with product recommendations and process sales using a POS system, ensuring a smooth checkout and pleasant shopping experience.

Ideal candidates bring 1+ year of relevant experience, a high school diploma, and the energy to stand 6–8 hours per shift while maintaining a courteous, problem-solving attitude.

Qualifications

• 1+ years’ experience in a fast paced, customer service centric environment.
• Previous experience with Point of Sale Systems strongly preferred.
• High school diploma or equivalent.

Responsibilities

• Provide excellent customer service to clients.
• Assist customers with product selection and information.
• Operate POS system to process sales and returns when needed.

Skills

Customer service

Multitasking

Problem solving

Fast-paced environment

Stamina

Education

High school diploma

Tools

Point of Sale (POS) systems

Job description

Overview

Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients.

Sales Associate / Customer Service Representative Benefits:

• Free services
• Membership sales bonus
• Flexible Hours
• Discounts on all retail products
• Clear career path to grow as a professional
• Ongoing training

Sales Associate / Customer Service Representative Qualifications:

• 1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
• Previous experience with Point of Sale Systems strongly preferred
• Previous salon/spa experience preferred but not required
• High school diploma or equivalent
• Ability to work at a sustained, fast pace
• Excellent problem solving and troubleshooting skills
• Track record in providing over-the-top, amazing customer service!
• Ability to multitask with ease
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts
• Has the technical ability and skills to operate a point of sale system
• Problem solver - use logic and support resources to solve problems at the front desk
• Maintains professional demeanor under pressure
• Drybar follows all applicable federal, state and local laws regarding background checks

Legal Disclaimer

2023 DB Franchise, LLC (“DBF”). Each Drybar shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.