Sales Associate / Customer Service Representative

Drybar Shops; Allen (TX); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Free services

Sales bonus

Flexible hours

Employee discounts

Career path

Ongoing training

Job summary

Drybar Shops is seeking a friendly Sales Associate / Customer Service Representative in Allen, Texas to deliver exceptional customer service and assist guests with product inquiries and services. The role includes operating the point of sale system, maintaining a fast-paced front desk, and contributing to a positive, polished guest experience.

The position emphasizes strong communication, multitasking in a retail salon setting, and a commitment to professional demeanor.

Qualifications

• 1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position).
• Previous experience with Point of Sale Systems strongly preferred.
• High school diploma or equivalent required.
• Ability to work at a sustained, fast pace.
• Excellent problem solving and troubleshooting skills.
• Track record in providing over-the-top, amazing customer service!
• Ability to multitask with ease.
• Must be able to stand and walk for 6-8 hours per shift.
• Operates a point of sale system proficiently.

Responsibilities

• Provide excellent customer service to Drybar clients.
• Assist customers with purchases, product information and services.
• Operate and troubleshoot the POS system at front desk.
• Maintain professional demeanor and deliver a positive guest experience.

Skills

Customer service

Communication

Multitasking

Problem solving

Front desk etiquette

Education

High school diploma or equivalent

Tools

POS Systems

Job description

Overview

Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients.

Sales Associate / Customer Service Representative Benefits:

• Competitive compensation plan with potential to make between $15 and $17 per hour depending on performance
• Paid Time Off, vacation and sick
• Free monthly services
• Membership sales bonus
• Flexible Hours
• Discounts on all retail products
• Clear career path to grow as a professional
• Ongoing training

Sales Associate / Customer Service Representative Qualifications:

• 1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
• Previous experience with Point of Sale Systems strongly preferred
• Previous salon/spa experience preferred but not required
• High school diploma or equivalent
• Ability to work at a sustained, fast pace
• Excellent problem solving and troubleshooting skills
• Track record in providing over-the-top, amazing customer service!
• Ability to multitask with ease
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts
• Has the technical ability and skills to operate a point of sale system
• Problem solver – use logic and support resources to solve problems at the front desk
• Maintains professional demeanor under pressure
• Drybar follows all applicable federal, state and local laws regarding background checks

Legal Disclaimer

©2023 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.