Lead Sales Associate / Customer Service Representative

Drybar Shops; Massachusetts; On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Paid Training

Commission on sales

Flexible hours

Sick time

Product discounts

Ongoing training

Team-based environment

Job summary

Drybar is a blow dry-only hair salon looking for a Sales Associate / Customer Service Representative in Massachusetts. Join a fun, inclusive team focused on delivering exceptional service to clients and growing with the location.

The role offers flexible hours, paid training, and a compensation plan with $15–$25 per hour plus commissions, plus product discounts and ongoing training to help you grow.

Qualifications

• 1+ years in a fast-paced customer-service environment.
• Experience with POS systems preferred.
• Social media experience is a plus.

Responsibilities

• Provide excellent customer service to clients.
• Assist customers with product selection and purchases.
• Support a sales-driven environment and contribute to commissions.

Skills

Sales & customer service

POS experience

Social media

Education

High school diploma or equivalent

Tools

Point of Sale Systems

Job description

Overview

*FLEXIBLE SCHEDULES, PAID TRAINING, $15.00 per HOUR (Plus commissions -- there's no ceiling!)*

Come be a part of a growing location with opportunities to advance! You will be a part of a fun and inclusive team who helps one another learn and grow their craft!

Drybar is a blow dry-only hair salon and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients.

Sales Associate / Customer Service Representative Benefits:

• Paid Training
• Competitive compensation plan with potential to make between $15-$25 per hour depending on performance
• Membership & product sales commission
• Flexible Hours
• Sick time
• Discounts on all retail products
• Ongoing training
• Fun team based environment

Sales Associate / Customer Service Representative Qualifications:

• 1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
• Previous experience with Point of Sale Systems strongly preferred
• Social Media experience a plus
• Previous salon/spa experience preferred but not required
• High school diploma or equivalent
• Ability to work at a sustained, fast pace
• Track record in providing over-the-top, amazing customer service!
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts
• Maintains professional demeanor under pressure

Legal Disclaimer

©2023 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.