Sales Associate - Customer-First Westwear Expert

Cavender's; Houston (TX); On-site; USD 18,000 - 23,000; Part time

Job summary

Cavender's in Houston seeks a Sales Associate to deliver Best of the WEST customer service, build relationships, and help customers find products that meet their needs. You will maintain product knowledge, use effective selling techniques, and support store operations while upholding Cavender’s policies.

Join a team that values teamwork, safety, and customer satisfaction. Flexible scheduling includes evenings, weekends, and holidays, with an emphasis on delivering a great shopping experience.

Qualifications

• Provide exceptional customer service and build customer relationships in a fast-paced retail environment.
• Effectively sell merchandise while achieving individual and store performance goals.
• Regularly lift, move, and position merchandise.
• Safely use store equipment, including handheld devices, step stools, and dollies, in accordance with company policies.
• Availability to work a flexible schedule, including evenings, weekends, and holidays, based on the needs of the business.
• Ability to comprehend basic instructions, interpret documents, and apply them to daily tasks.
• Strong communication, interpersonal, and teamwork skills.
• Associate must be able to read and understand English.
• Associate must be able to stay alert and productive during assigned work hours.

Responsibilities

• Support the “Cavender’s Culture” and support the company’s Mission, Vision, and Values.
• Deliver Best of the WEST customer service by greeting every customer, engaging with them throughout their shopping experience, and thanking them for their business.
• Build customer relationships by identifying needs, recommending products, and providing knowledgeable, personalized service.
• Use effective selling techniques to maximize sales opportunities while maintaining a customer-first approach.
• Maintain knowledge of merchandise, promotions, company programs, and current Western and workwear trends.
• Assist customers with product selection, special orders, and locating merchandise throughout the store.
• Help maintain a clean, organized, and visually appealing sales floor by stocking merchandise, recovering displays, and completing housekeeping tasks, including dusting, mopping, and vacuuming.
• Ensure merchandise is properly displayed, signed, stocked, and located according to company standards.
• Remain attentive to store safety and security and promptly report concerns to store management.
• Report to work on time and maintain a neat, professional appearance.
• Understand and follow all company policies and procedures.
• Assist with merchandising updates, price changes, inventory projects, and other assigned store tasks.
• Any other duties as assigned.

Skills

Customer service

Sales

Communication

Teamwork

Safety awareness

Lifting & handling

English literacy

Job description

Cavender's in Houston seeks a Sales Associate to deliver Best of the WEST customer service, build relationships, and help customers find products that meet their needs. You will maintain product knowledge, use effective selling techniques, and support store operations while upholding Cavender’s policies.

Join a team that values teamwork, safety, and customer satisfaction. Flexible scheduling includes evenings, weekends, and holidays, with an emphasis on delivering a great shopping experience.