Sales Associate - Customer Experience & Merchandising

Paper Source, Inc.; Kansas City (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee Discount

EAP

Sick Pay

Paid Time Off

401(k) with Company Match

Health Benefits (Medical, Dental, and

Vision

Job summary

Paper Source, Inc. is seeking a friendly Sales Associate to provide exceptional customer service and expert product recommendations. You will help customers select gifts, cards, and gift wrap while maintaining an inviting store presentation.

You will actively sell, participate in campaigns, and learn through tools like Cognition and InsidePS to enhance shopper experiences. The role involves standing and light physical activity as part of daily duties.

Qualifications

• Demonstrate passion to genuinely help people and a desire to learn about our products.
• Demonstrate ability to communicate and express oneself clearly and respectfully.
• Positive and can-do attitude.
• Enjoy working with people.
• Energized by working in an ever-changing environment.
• Listen to people and enjoy solving problems.
• Can clearly and respectfully communicate and express oneself.

Responsibilities

• Create a welcoming environment by engaging with our customers through friendly and genuine service to meet their needs.
• Ask open-ended questions and use your product knowledge to make thoughtful recommendations as you actively sell.
• Ensure a vibrant store by supporting visual merchandising & replenishment standards, showing a commitment to maintaining a neat, tidy, shoppable and inviting presentation.
• Leverage key campaigns and services, such as new item launches, promotions, membership, ship-to-home, etc.
• Leverage training and communication tools to educate yourself on our products and services, supporting the store with this knowledge to give customers a great experience when they visit and shop.
• Protect company assets by adhering to all inventory and loss prevention standards, properly completing inventories and initiatives.
• Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing)

Skills

Customer service

Communication

Problem solving

Product knowledge

Team player

Tools

Cognition

Paper reSource

InsidePS

Job description

Paper Source, Inc. is seeking a friendly Sales Associate to provide exceptional customer service and expert product recommendations. You will help customers select gifts, cards, and gift wrap while maintaining an inviting store presentation.

You will actively sell, participate in campaigns, and learn through tools like Cognition and InsidePS to enhance shopper experiences. The role involves standing and light physical activity as part of daily duties.