Customer-Focused Retail Sales Specialist

Paper Source, Inc.

Raleigh (NC)

On-site

USD 17,000 - 21,000

Full time

2 days ago
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Benefits offered by this job

Employee Discount
Sick Pay
Paid Time Off
Paid Maternity/Parental Leave
Company Holidays
401(k) with Company Match
Health Benefits

Job summary

Paper Source, Inc. is seeking a Sales Associate who provides friendly, genuine service and helps customers find gifts, cards and wrapping with enthusiasm.

You will keep the store welcoming with neat, vibrant displays, support visual merchandising, and use product knowledge to make thoughtful recommendations.

You will engage with customers on the floor, participate in campaigns, learn about products through training tools, and protect company assets.

Qualifications

  • Demonstrate passion to genuinely help people.
  • Demonstrate ability to communicate and express oneself clearly and respectfully.
  • Positive and can-do attitude.
  • Enjoy working with people.
  • Energized by working in an ever-changing environment.
  • Listen to people and enjoy solving problems.
  • Clear and respectful communication.

Responsibilities

  • Create a welcoming environment by engaging with customers through friendly, genuine service to meet their needs.
  • Ask open-ended questions and use product knowledge to make thoughtful recommendations as you actively sell.
  • Ensure a vibrant store by supporting visual merchandising & replenishment standards, maintaining a neat, tidy, shoppable presentation.
  • Leverage campaigns and services, such as new item launches, promotions, membership, ship-to-home, etc.
  • Leverage training tools to educate yourself on our products and services, supporting the store with this knowledge to give customers a great experience.
  • Protect company assets by adhering to inventory and loss prevention standards, and completing inventories as needed.
  • Work on the selling floor, which requires physical activity (standing, bending, lifting, etc.).

Skills

Customer service
Communication
Team player
Positive attitude
Problem solving
Adaptable

Job description

Paper Source, Inc. is seeking a Sales Associate who provides friendly, genuine service and helps customers find gifts, cards and wrapping with enthusiasm.

You will keep the store welcoming with neat, vibrant displays, support visual merchandising, and use product knowledge to make thoughtful recommendations.

You will engage with customers on the floor, participate in campaigns, learn about products through training tools, and protect company assets.

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