Sales Associate — Create World‑Class Customer Experiences

Pottery Barn; Durham (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Health benefits

Paid vacation

Job summary

Williams-Sonoma, Inc. is seeking a Sales Associate to deliver exceptional customer service and expert product knowledge in a fast-paced environment. You will engage customers, assist with services like gift wrapping and registry, and close sales while maintaining store standards.

The role requires 1–2 years of retail experience, a high school diploma or equivalent, and the ability to work full time with open weekend availability. Benefits include health coverage and employee discounts.

Qualifications

• 1–2 years retail or specialty retail experience preferred.
• High school diploma or equivalent required or preferred.
• Strong communication and customer service skills.

Responsibilities

• Provide sincere, friendly customer service and achieve service standards.
• Assist customers with store services and locate merchandise.
• Operate the register for sales, returns, and exchanges.
• Maintain visual merchandising and store cleanliness.

Skills

Customer service

Sales

Product knowledge

POS system

Merchandising

Education

High school diploma or equivalent

Tools

POS system

Job description

Williams-Sonoma, Inc. is seeking a Sales Associate to deliver exceptional customer service and expert product knowledge in a fast-paced environment. You will engage customers, assist with services like gift wrapping and registry, and close sales while maintaining store standards.

The role requires 1–2 years of retail experience, a high school diploma or equivalent, and the ability to work full time with open weekend availability. Benefits include health coverage and employee discounts.