Sales Associate Chesapeake

Hand & Stone Massage and Facial Spa; Chesapeake (VA); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Job summary

Hand & Stone Massage and Facial Spa is seeking a Sales Associate for the front desk to drive memberships and spa services. The role offers commission-based earnings with an hourly base and opportunities to earn more through performance-based bonuses.

The ideal candidate has strong communication and customer service skills, can work independently or with a team, and will learn business development and sales techniques while staying flexible with promotions and deals.

Qualifications

• Strong verbal communication and customer service skills.
• Ability to meet sales quotas and participate in commission-based earnings.
• Willingness to learn sales techniques and promotions.
• Able to adapt to changing sales promotions and work both independently and in a team.

Responsibilities

• Assist with front desk duties and bookings using Zenoti.
• Promote memberships, gift cards, and spa services to drive revenue.
• Meet daily, weekly, and monthly sales quotas.
• Participate in ongoing trainings, scripts, and company resources.
• Perform light laundry and peer training as needed.

Skills

Verbal communication

Customer service

Relationship-building

Sales skills

Teamwork

Adaptability

Tools

Zenoti scheduling platform

Job description

Benefits:

• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks

We are a membership-based spa with a simple philosophy: Because we specialize in high quality, customized massage or facial services at affordable prices, we can make the soothing wonder of the massage or facial experience accessible to more and more people.

We are looking for a Sales Associate to join our front desk team. This is a commission-based sales position with an hourly base compensation of $13. The right full-time candidate can average a substantial hourly pay rate ranging from $16 to $20+ per hour through our generous commission structure. While little to no direct sales experience is required, you will be expected to:

• Have excellent verbal communication skills
• Leverage strong customer service and relationship‑building abilities
• Learn business development skills and sales techniques
• Remain agile and adapt to changing sales promotions (e.g., retail and/or seasonal deals, discounts, and promotions)
• Work independently and as part of a team.

Primary daily duties include, but are not limited to, the following:

What will make you successful?

• Supporting spa efforts to increase memberships and overall revenue growth by:
• Learning current and upcoming deals, discounts, and promotions to sell memberships and gift cards;
• Meeting daily, weekly, and monthly personal and team sales quotas; and,
• Leveraging ongoing formal and informal sales and service trainings, scripts, and other company resources to remain successful.
• Utilizing the Zenoti scheduling platform to book and reschedule clients’ massage and facial appointments.
• Addressing customer service inquiries related to general payment and service information.
• Performing miscellaneous tasks such as:
• Light laundry duties; and
• Peer training as needed.
• Enjoy working with clients.
• Desire to earn commission from promoting spa services.
• Being both customer and team focused.
• Being an outgoing, caring, and positive person.
• Believing in the importance of self-care.

What’s in it for you?

• Competitive commission plan and plenty of bonus potential.
• Medical, Vision and Dental
• Career Opportunities into management and senior roles.
• Seasonal and ad hoc contests for free food, gift certificates, services, and more!
• High energy, team focused working environment

$13 to $20 per hour + PTO + Medical + Vision + Dental

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.