Sales Associate - Frederick-Westview

Hand & Stone Massage and Facial Spa; Frederick (MD); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life Insurance

401(k)

401(k) matching

Free uniforms

Paid time off

Flexible schedule

Employee discounts

Training & development

Competitive salary

Job summary

Hand & Stone Frederick-Westview located at 5100 Buckeystown Pike Suite 154, Frederick, MD 21704 is seeking Sales Associates to join our team. Our ideal candidate is responsible, driven, and possesses excellent communication skills, with a proven history of delivering exceptional customer service.

You will play a crucial role in achieving membership sales goals and delivering a memorable guest experience. We offer a base hourly rate reflecting experience, plus an uncapped commission on membership

Qualifications

• Reliable, driven individual with excellent communication and client-service history.
• Proven experience delivering exceptional customer service in prior roles.
• Willingness to meet membership sales goals and maintain high service standards.

Responsibilities

• Meet membership sales goals
• Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis.
• Maintain a detailed knowledge of our service menu and educate clients on benefits of services and enhancements
• Provide an excellent customer experience to all clients through answering phones, setting appointments, greeting clients and managing memberships
• Passionately promote sales, promotions, and events
• Uphold spa cleanliness standards
• Perform various other duties as assigned

Skills

Communication

Customer service

Positive attitude

Job description

Benefits

• Employer Contributions to Medical Insurance
• 401(k)
• 401(k) matching
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

• Supplemental Insurance
• Life Insurance
• Employer Contributions to Medical Insurance
• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Hand & Stone Frederick-Westview located at 5100 Buckeystown Pike Suite 154, Frederick, MD 21704 is seeking sales professionals to join our team. Our ideal candidate is a responsible, driven individual with excellent communication skills, positive attitude, and winning personality. Candidates should have a demonstrated history of providing exceptional customer service in prior roles. Our goal is simple: to make each visit the best hour of the month for our guests and valued members. Our Sales Associates play a crucial part in achieving this goal. By forging genuine connections with our clients, co-workers, and communities, Sales Associates ensure that each service is memorable and exceptional.

What Sets Us Apart?

FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. No matter how big we get, the core of our company culture is to PUT PEOPLE FIRST! Enjoy a supportive and nurturing work environment where your growth and well-being are top priorities! Your journey with us goes beyond onboarding - enhance your spa industry career through regular sales coaching and training, and opportunities to grow into a successful spa leader.

Compensation Details

We offer a competitive compensation package designed to reward your contributions and drive your success. This role is more than just answering phones! Boost your paycheck with our stress-free membership model. Enjoy a base hourly rate tailored to reflect your experience and skill PLUS benefit from our uncapped commission structure on membership sales, providing substantial earning potential based on your sales performance. Our top performers typically earn an additional $2 - $4 per hour in commission on top of their base rate.

As a Sales Associate, you will

• Meet membership sales goals
• Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis. These goals include, but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales
• Maintain a detailed knowledge of our service menu and work to educate clients on the benefits of specific services and enhancements
• Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management
• Passionately promote sales, promotions, and events
• Uphold spa cleanliness standards
• Perform various other duties as assigned

The SA role has a varied schedule including weekend, daytime, evening, and holiday hourly schedules, and flexible availability is preferred.

We can’t wait to meet you!

Compensation: $15.00 - $18.00 per hour

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.