Sales Associate- Chattanooga, TN

Empire Homes; Chattanooga (TN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Employee Home Ownership Program

Employer sponsored benefits

401k plan

Continuing education support

Job summary

Empire Homes is seeking a Sales Associate in Chattanooga, TN, to build relationships with prospective homebuyers and support the Sales Manager with administrative and sales tasks. This on-site role requires communication, CRM/ERP fluency, and a willingness to learn new systems. Weekend availability may be required.

You’ll represent Empire Homes across communities, support contract processing, and help marketing collateral while maintaining showroom standards and client communications.

Qualifications

• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite, including Excel.
• Experience preparing reports, presentations, maintaining databases, and managing internal and external communications.
• Experience with CRM and ERP platforms.

Responsibilities

• Direct and greet prospective customers and provide tours of model homes; enter walk-in traffic into CRM the same day.
• Assist Sales Consultants with follow-up and processing contracts.
• Support marketing collateral including price sheets, MLS, and website content for communities.
• Maintain Sales Centers, Show Homes, and Models appearance and presentation.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Problem solving

Education

High school diploma

Tools

CRM platforms

ERP platforms

Salesforce

NewStar

Job description

Posted Sunday, August 2, 2026 at 4:00 AM

Your Impact at Empire Homes

As the Sales Associate you have a significant role in building relationships with prospective homebuyers. In this role, you will work closely with the Sales Manager to provide administrative and sales-related support, representing the appointed communities and the Empire Homes Brand.

This role is located out of our Empire Homes Office in Chattanooga, TN .

What We Are Looking For:

• High school diploma or equivalent required;
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite, including Excel.
• Experience preparing reports, presentations, maintaining databases, and managing internal and external communications.
• Enthusiasm for technology and a willingness to learn new systems and processes.
• Experience working with CRM and ERP platforms.
• Strong analytical, problem-solving, and troubleshooting abilities.
• Ability to manage multiple priorities, work independently, and meet deadlines in a fast-paced environment.
• Highly organized, adaptable, and detail-oriented.
• Working on the weekends may be required.

Bonus If You Have These Skills:

• Experience with Salesforce and NewStar
• Real Estate License is not required; however, a willingness to obtain licensure is preferred.
• Previous experience in customer service and/or a sales environment
• Knowledge of sales processes and the homebuilding industry, with the ability to effectively communicate with prospective homebuyers

Why Join Empire Homes?

Joining Empire Homes isn’t just about finding a job; it’s about establishing a meaningful connection with the work you do. At Empire, we are redefining what it means to work in the homebuilding industry by fostering a culture of creativity and excellence. We firmly believe our employees are the cornerstone of our success, and we're committed to Guiding Growth, Every Step of the Way

Here are some exclusive offerings at Empire that we are really excited about – and we think you’ll appreciate too:

• Opportunity to collaborate with other skilled and visionary professionals.
• Receive exclusive discounts on Empire Homes through our Employee Home Ownership Program.
• Enjoy peace of mind with our employer sponsored benefits.
• Invest in your future with employer sponsored 401k plans.
• Keep growing your career with continuing education support and opportunities for learning & development.
• Join a company that believes your time outside of work is just as important as your time inside work.

What You’ll Be Doing Each Day

• Direct and greet prospective customers and provide tours of our model homes while describing features and soliciting customer feedback. All walk-in traffic is required to be entered into the CRM system on the same day of visit.
• Serve as a resource for customers, helping solve problems, educate, and add value throughout the purchase process.
• Create authentic relationships to understand and meet customer needs, that is aligned to Empires ICARE values and upholds our promises to the customer.
• Provide assistance to Sales Consultants in following up with customers and prospective buyers, and processing and preparing contracts for customers’ signatures
• Participate in marketing initiatives by providing support on all marketing collateral including price sheets, MLS and website in each community.
• Assist in the maintenance of our Sales Centers, Show Homes, and Models appearance and presentation, including cleaning and monitoring any maintenance needs.
• Deliver transparent communication and positively collaborate with all teams to create a cohesive experience for the customer.
• Develop and maintain strong knowledge of the housing industry, market trends, and competitive offerings to support customers as a subject matter expert.

Who We Are

We are one of North America’s largest private homebuilders, with operations in Ontario, Texas, Georgia, Tennessee, the Carolinas, and Colorado. There is no set path at Empire Homes; we empower you to shape your career in ways you may never have imagined. We create opportunities that Support Where You’re Headed.

Empire Homes is an equal employment opportunity employer and does not discriminate based on age, race, color, citizenship, religion, sex, national origin, disability or with respect to any other status protected under federal, state, and local laws or ordinances. Equal access to programs, services, and employment is available to all persons.