Sales Associate and Cashier

Caldwell True Value; Nampa (ID); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

Free uniforms

Paid time off

Job summary

Nampa True Value in Idaho seeks a friendly Sales Associate / Cashier to join our team. You will assist customers, answer questions, stock shelves, and maintain a welcoming store environment.

As a cashier, you will handle payments, process orders, and support merchandising. Flexibility to work evenings, weekends, and holidays is important.

Qualifications

• Outstanding customer service skills and a professional attitude.
• A working knowledge of the products contained in the store with a willingness to continue to learn.
• Organized, self-starter who thinks independently and solves problems.
• Knowledge of effective sales methods and techniques.
• Knowledge of point-of-sale systems to assist with price lookup, special orders, and order entry.
• Strong math, reading, writing, and communication skills.
• Able to lift up to 60 lbs.
• Able to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Cashier experience.

Responsibilities

• Provide excellent customer service in person and on the phone.
• Maintain a clean, inviting sales floor and assist customers with questions.
• Notify customers of promotions and new products.
• Assist with loading products into customers' vehicles.
• Merchandise products according to planograms and signage.
• Restock shelves and take regular stock inventories.
• Face and front products at shift start and throughout the day.
• Identify shoplifters and follow store policy.
• Attend staff meetings and adhere to safety standards.
• Cut keys for customers.

Skills

Customer service

Sales techniques

Organized

Problem solving

Communication

Multi-tasking

Cashier experience

Product knowledge

Flexibility

Teamwork

Lift 60 lbs

Tools

POS systems

MS Word

PowerPoint

Job description

Benefits:

• Employee discounts
• Free uniforms
• Paid time off

You might be a great fit if…

Making the best even better.

You enjoy making a difference in your community.

You enjoy helping others.

You enjoy working in teams.

You're motivated to learn new skills.

Job Summary:

Sales associates are expected to maintain a positive representation of Nampa True Value by providing an outstanding customer service experience consistent with company values. The main task of a sales associate is to assist customers and maintain a clean and efficient sales floor. They should be willing to continually learn and expand their knowledge of the retail industry. Their job will include, but is not limited to, the following responsibilities:

Responsibilities:

Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders.

Create an inviting environment for customers by maintaining a clean and orderly sales floor, including housekeeping tasks.

Notify customers of upcoming promotions and new products.

Assist with loading products into customer’s vehicles as needed.

Merchandise products according to prescribed planograms and help maintain signage.

Restock shelves as necessary.

Assist in taking regular inventory of stock.

Face and front product throughout the store at the beginning and end of the shift, and as time permits throughout the day.

Help store staff with other tasks as needed.

Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.

Attend all staff meetings.

Adhere to all store policies and safety standards.

Be able to cut keys for customers.

Cashier

Qualifications:

Outstanding customer service skills and a professional attitude.

A working knowledge of the products contained in the store with a willingness to continue to learn.

Organized, self-starter who thinks independently and solves problems.

Knowledge of effective sales methods and techniques.

Knowledge of point-of-sale systems in order to assist with price lookup, special orders, and order entry. Knowledge of MS Word and PowerPoint.

Strong math, reading, writing, and communication skills.

Able to lift up to 60 lbs.

Able to work a flexible schedule, including evenings, weekends, and holidays as needed.

Cashier experience.

Goals:

Boost overall sales by closing the sale, and promoting the store’s loyalty program and add-on sales.

Continually expand knowledge of all departments in the store.

Become a versatile employee, able to help in other areas when needed.

Take a personal interest in products sold in the store and gain the knowledge to make new products and merchandising recommendations to management.

After enough experience, become a mentor to new employees and help them understand products and retail concepts.