Sales Associate

Atlantic Do it Best Hardware; Village of Freeport (NY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Career Advancement Opportunities

Employee discounts

Bonus based on performance

Competitive salary

Free uniforms

Training & development

Job summary

A locally owned hardware store in Village of Freeport seeks a Sales Associate to provide outstanding customer service and maintain a clean sales environment. Key responsibilities include assisting customers, merchandising, and managing inventory. Ideal candidates will have strong interpersonal skills, a willingness to learn, and the ability to handle a flexible schedule. This role offers opportunities for career advancement and employee discounts.

Qualifications

• Ability to lift up to 50 lbs.
• Willingness to learn about store products.
• Ability to work flexible hours including evenings and weekends.

Responsibilities

• Assist customers in-store and on the phone.
• Maintain a clean and orderly sales floor.
• Notify customers of promotions and new products.
• Restock shelves and assist in inventory.

Skills

Outstanding customer service skills

Effective sales methods

Organized and self-starter

Strong math skills

Communication skills

Job description

Benefits

• Locally owned and operated
• Career Advancement Opportunities
• Employee discounts
• Bonus based on performance
• Competitive salary
• Free uniforms
• Training & development

You might be a great fit if…

• You enjoy serving others as we would like to be served.
• You enjoy making a difference in your community.
• You enjoy helping others.
• You enjoy working in teams.
• You're motivated to learn new skills.

Job Summary

Sales associates are expected to maintain a positive representation of Atlantic Hardware by providing an outstanding customer service experience consistent with company values. The main task of a sales associate is to assist customers and maintain a clean and efficient sales floor. They should be willing to continually learn and expand their knowledge of the retail industry. Their job will include, but is not limited to, the following responsibilities:

Responsibilities

• Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders.
• Create an inviting environment for customers by maintaining a clean and orderly sales floor, including housekeeping tasks.
• Notify customers of upcoming promotions and new products.
• Assist with loading products into customer’s vehicles as needed.
• Merchandise products according to prescribed planograms and help maintain signage.
• Restock shelves as necessary.
• Assist in taking regular inventory of stock.
• Face and front product throughout the store at the beginning and end of the shift, and as time permits throughout the day.
• Help store staff with other tasks as needed.
• Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
• Adhere to all store policies and safety standards.

Qualifications

• Outstanding customer service skills and a professional attitude.
• A working knowledge of the products contained in the store with a willingness to continue to learn.
• Organized, self-starter who thinks independently and solves problems.
• Knowledge of effective sales methods and techniques.
• Knowledge of point-of-sale systems in order to assist with price lookup, special orders, and order entry.
• Strong math, reading, writing, and communication skills.
• Able to lift up to 50 lbs.
• Able to work a flexible schedule, including evenings, weekends, and holidays as needed.

Goals

• Boost overall sales by closing the sale, and promoting the store’s loyalty program and add-on sales.
• Continually expand knowledge of all departments in the store.
• Become a versatile employee, able to help in other areas when needed.
• Take a personal interest in products sold in the store and gain the knowledge to make new products and merchandising recommendations to management.
• After enough experience, become a mentor to new employees and help them understand products and retail concepts.