Sales Associate

Broadhead Building Sup Do it Best; Mendenhall (MS); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Locally owned and operated

Hiring Now!!!

Free uniforms

Paid time off

Job summary

Broadhead Building Supplies is seeking a Sales Associate to provide outstanding customer service and assist customers on the sales floor. You will help customers locate merchandise, handle phone inquiries, and suggest add-on purchases to support their projects.

The role requires standing 8+ hours, lifting up to 80 lbs, and maintaining a clean, organized store environment while learning product knowledge. Flexibility for evenings, weekends, and holidays is expected.

Qualifications

• Outstanding customer service and a professional attitude.
• Able to stand for 8+ hours and lift up to 80 lbs.
• Knowledge of store products and willingness to continually learn.
• Knowledge of POS, price lookup, and order entry.

Responsibilities

• Provide excellent customer service in person and over the phone, assist with questions and add-on sales.
• Maintain a clean, inviting sales floor and handle housekeeping tasks.
• Assist in loading products into customers' vehicles as needed.
• Restock shelves and participate in regular stock counting.
• Face and front products at start/end of shift and as needed.
• Attend staff meetings and adhere to store policies and safety standards.

Skills

Customer service

Teamwork

Sales techniques

Communication

Problem solving

Tools

POS systems

MS Word

PowerPoint

Job description

Benefits:

• Locally owned and operated
• Hiring Now!!!
• Free uniforms
• Paid time off

You might be a great fit if…

• You enjoy serving others as we would like to be served.
• Making the best even better.
• You enjoy making a difference in your community.
• You enjoy helping others.
• You enjoy working in teams.
• You're motivated to learn new skills.

Job Summary:

Sales associates are expected to maintain a positive representation of Broadhead Building Supplies by providing an outstanding customer service experience consistent with company values. The main task of a sales associate is to assist customers and maintain a clean and efficient sales floor. They should be willing to continually learn and expand their knowledge of the retail industry. Their job will include, but is not limited to, the following responsibilities:

Responsibilities:

• Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders.
• Create an inviting environment for customers by maintaining a clean and orderly sales floor, including housekeeping tasks.
• Assist with loading products into customer's vehicles as needed.
• Restock shelves as necessary.
• Assist in taking regular inventory of stock.
• Face and front product throughout the store at the beginning and end of the shift, and as time permits throughout the day.
• Help store staff with other tasks as needed.
• Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
• Attend all staff meetings.
• Adhere to all store policies and safety standards.
• Be able to cut keys for customers.

Qualifications:

• Outstanding customer service skills and a professional attitude.
• Able to stand for 8+ hours at a time
• A working knowledge of the products contained in the store with a willingness to continue to learn.
• Organized, self-starter who thinks independently and solves problems.
• Knowledge of effective sales methods and techniques.
• Knowledge of point-of-sale systems in order to assist with price lookup, special orders, and order entry. Knowledge of MS Word and PowerPoint.
• Strong math, reading, writing, and communication skills.
• Able to lift up to 80 lbs.
• Able to work a flexible schedule, including evenings, weekends, and holidays as needed.

Goals:

• Boost overall sales by closing the sale, and promoting the store's loyalty program and add-on sales.
• Continually expand knowledge of all departments in the store.
• Become a versatile employee, able to help in other areas when needed.
• Take a personal interest in products sold in the store and gain the knowledge to make new products and merchandising recommendations to management.
• After enough experience, become a mentor to new employees and help them understand products and retail concepts.