Sales Associate

Home Surplus; United States; On-site; USD 26,000 - 28,000; Full time

Job summary

Home Surplus, a cabinet and door superstore, seeks a Sales Associate at our Keyport, NJ location. You will help customers locate products and ensure an excellent, end-to-end shopping experience, with opportunities to grow toward design or management roles.

You’ll learn cabinets, doors, and countertops, engage positively with customers, and collaborate with team members to fulfill orders and maintain an organized showroom.

Qualifications

• 2–3 years of sales experience.
• Customer service experience.
• Computer skills, including email and basic data entry.
• POS experience preferred.
• Available to work some Saturdays (retail hours).

Responsibilities

• Greet customers, help them find what they need, and answer their questions.
• Learn our products, including cabinets, doors, and countertops.
• Listen to customers' needs and recommend the best solutions.
• Follow up with customers by phone, text, and email.
• Make sure orders are accurate and work with the team to fulfill them.
• Keep the showroom looking great by organizing displays.
• Share customer feedback to help us improve.
• Work as a team to give every customer a great experience.

Skills

Sales experience

Customer service

Communication

Organization

Tools

POS system

Email data entry

Job description

Sales Associate – Keyport, NJ
Home Surplus | The Cabinet & Door Superstore

About Home Surplus

Home Surplus is a growing warehouse superstore that sells cabinets, doors, countertops, and more. We offer high-quality, in-stock products, expert design help, and great customer service, all at affordable prices.

We've been in business for over 60 years and have five stores across New Jersey and Maryland. We're growing fast, and our goal is to be the first choice for homeowners and contractors.

The Role

Are you an experienced salesperson who loves helping people? As a Sales Associate at our Keyport store, you'll help customers find the right products and give them an excellent experience from start to finish. It's a great opportunity to grow your sales career, with room to move into design or management.

What You'll Do

• Greet customers, help them find what they need, and answer their questions
• Learn our products, including cabinets, doors, and countertops
• Listen to customers' needs and recommend the best solutions
• Follow up with customers by phone, text, and email
• Make sure orders are accurate and work with the team to fulfill them
• Keep the showroom looking great by organizing displays
• Share customer feedback to help us improve
• Work as a team to give every customer a great experience

Qualifications

• 2–3 years of sales experience
• Customer service experience
• Computer skills, including email and basic data entry
• Point-of-sale (POS) system experience preferred
• Available to work some Saturdays (retail hours)

What We're Looking For

• Strong communicator: You enjoy talking with people and you're a good listener
• Friendly and professional: You bring a positive attitude every day
• Confident in sales: You're happy to ask questions and recommend products
• Reliable and organized: You follow up and follow through
• Team player: You work well with others and help build a great workplace

Nice to Have

• Home improvement, cabinet, or building materials experience
• Spanish speaking

Physical Requirements & Work Environment

• Standing and walking for long periods
• Talking with customers in person, by phone, and by email or video
• Typing to enter orders and customer details
• Working in a retail showroom and warehouse setting

Pay: $19–$20 per hour