Sales Associate

Massage Envy; Union City (CA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Healthcare for full-time

401(k) matching

Sick pay 40 hours/year

Referral program

Employee Assistance Program

Flexible schedule

Free massage service monthly

Product discount 40%

Additional service discount 50%

Training

Job summary

Massage Envy Union Landing is seeking team members who excel in customer service and are passionate about wellness. You will greet guests, educate them on services, book appointments, and help build a loyal client base while promoting the Wellness Program and product retail.

Full-time and part-time roles are available with a flexible schedule. Candidates with retail or sales experience and strong people skills are encouraged to apply.

Qualifications

• Retail or sales experience preferred.
• Strong math and computer skills; multitasking.

Responsibilities

• Provide outstanding customer service and make guests feel valued.
• Educate clients on services and the Wellness Program and promote offerings.
• Book appointments, schedule services, answer phone calls and emails.
• Grow and retain a client base through in-person and outreach efforts.

Skills

Retail sales experience

Math skills

Computer skills

People skills

Customer service

Multitasking

Tools

POS system

CRM software

Job description

Be Supported as You Pursue Your Career in Wellness

At Massage Envy Union Landing, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay, bonuses, and commissions
• Employer-paid healthcare, including medical, dental, and vision plans for full-time employees
• Matching 401(k) for full-time employees
• 40 hours a year sick pay
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare, or stretch service each month
• 40% off all products
• 50% off additional services

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills, and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home care retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours

Do you have a passion for helping others? Are you looking to take your career to the next level? Join our team and get the support you need to build your skills, embrace your purpose, and grow your career.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits, and compensation are set by each franchisee and vary by location