Sales Associate

Mackenzie-Childs; Town of Aurora (NY); On-site; USD 19,889 - 28,326; Full time

Benefits offered by this job

Comprehensive benefits package

401K Retirement Savings + Company Match

Paid Vacation, PTO and Holidays

Employee Discount

Opportunities for professional development

Job summary

Mackenzie-Childs is looking for a Sales Associate in Aurora, NY. The role requires excellent customer service skills and involves greeting customers, handling inquiries, and maintaining the sales floor.

Ideal candidates will have a High School Diploma or GED and be available to work flexible hours, including nights and weekends. Competitive salary and benefits package offered, including medical coverage and 401K.

Qualifications

• High School Diploma or GED required.
• Dedicated to excellent customer service.
• Ability to work flexible schedules, including nights and weekends.

Responsibilities

• Drive sales and deliver exceptional customer service.
• Maintain a well-stocked and clean sales floor.
• Assist customers in person, on the phone, and via email.

Skills

Excellent customer service

Strong organizational skills

Ability to multi-task

Effective communication

Education

High School Diploma or GED

Tools

POS system

Computer software

Job description

Job Details

• Job Location: Corporate - Aurora, NY 13026
• Position Type: Full Time
• Salary Range: $17.50 - $17.50 Hourly
• Job Shift: Day
• Job Category: Retail

Position Summary

A MacKenzie-Childs Sales Associate is responsible for all sales activities and sales associate job duties from greeting customers, offering assistance and providing product information. The ideal candidate will provide customers an exceptional customer experience, both in-store and on the phone or via email. A successful Sales Associate will also build customer relationships, as well as ensure product in the store is well-stocked and beautifully maintained.

Essential Job Duties and Responsibilities

• Focuses on driving sales and delivering exceptional customer service to our clientele
• Ability to multi-task while being attentive to customers
• Generate new customer connections as well as maintain current customer relationships by creating an enjoyable atmosphere for MacKenzie-Childs customers
• Answer the phone as well as assist customers with questions via phone, email and in person
• Maintaining the sales floor by keeping it fully stocked and clean
• Maintain sales floor and current stock levels by assisting with the restock of merchandise as well as in floor moves when necessary
• Assist in expected opening and closing procedures

Supervisory Responsibilities

• The Sales Associate does not have any supervisory responsibilities.

Qualifications

• Education and Experience: High School Diploma or GED required
• Education and Experience: Equivalent combinations of education and work experience will be considered
• Special Requirements: The ability to work a schedule consisting of days, nights, weekends and holidays on a consistent basis.

Knowledge, Skills, and Abilities

• A dedication to excellent customer service.
• Contribution to an engaging, warm, and dynamic retail team.
• Ability to learn key systems.
• Ability to build strong customer relationships.
• Show a commitment to teamwork and goal attainments.
• Ability to clearly and concisely communicate verbally and in writing.
• Strong organizational skills including the ability to prioritize and work in a fast-paced environment.
• Ability to maintain a high-level of professionalism.
• Excellent work-ethic and initiative.
• Ability to multi-task and excellent time management skills required.
• Must be detail-oriented and well organized.

Equipment Used

• Computer, printer, scanner, telephone, photocopier and POS system.

Computer Software

• Outlook, Word and Excel

Physical and Mental Requirements

• Ability to sit, stand, walk, talk, hear, reach, push, pull, lift, crouch, kneel, bend, climb, use fingers to grasp, handle, feel, and perform repetitive motions of hands or wrists.
• Exerts up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to move objects.
• Plan or direct fairly complex work methods or operations that obtain size, shape, or physical qualities of product.

Environmental Conditions

• Work is performed in a typical retail store environment with occasional exposure to falling when climbing a ladder.

Benefits

• Competitive salary commensurate with experience
• Comprehensive benefits package including medical, dental, and vision coverage
• 401K Retirement Savings + Company Match
• Paid Vacation, PTO and Holidays
• Company sponsored life insurance and LTD
• Health Savings Account + Company MatchGenerous Employee Discount
• Verizon Discount
• Referral Bonus Program
• Opportunities for professional development and career advancement

MacKenzie-Childs is committed to creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and welcome applications from all qualified candidates.