Sales Associate - Part-time

MacKenzie-Childs LLC; New York (NY); On-site; USD 30,000 - 42,000; Full time

Job summary

MacKenzie-Childs is seeking a Sales Associate in New York to provide exceptional customer experiences in-store and via phone or email. The role emphasizes maintaining beautifully stocked displays and building lasting customer relationships.

Responsibilities include assisting with opening/closing, answering queries, and supporting a warm, engaging retail environment. Ideal candidates will demonstrate strong communication, organization, and a proactive attitude, with availability for days, nights,

Qualifications

• High School Diploma or GED required.
• Excellent customer service and communication skills.
• Ability to learn systems and operate POS.
• Strong teamwork and dependable work ethic.
• Ability to work days, nights, weekends and holidays.

Responsibilities

• Provide exceptional customer experience in-store, on phone or email.
• Maintain well-stocked, neatly presented merchandise.
• Process transactions using POS system.
• Build and maintain customer relationships.
• Assist with opening and closing procedures.
• Participate in training sessions.

Job description

## Description**Position Summary**:A MacKenzie-Childs Sales Associate is an individual with a vibrant personality, an efficient nature, and natural warmth. The ideal candidate will provide customers an exceptional customer experience, both in-store and on the phone or via email. A successful Sales Associate will also build customer relationships, as well as ensure product in the store is well-stocked and beautifully maintained.**Essential Job Duties and Responsibilities:** (Additional duties may be assigned)* Generate new customer connections as well as maintain current customer relationships by creating an enjoyable atmosphere for MacKenzie-Childs customers. Create a positive selling experience that encourages customer shopping.* Create, at all times, a customer experience that upholds MacKenzie-Childs standards* Demonstrate a proactive approach to developing a clientele- both personally and for the team* Answer the phone as well as assist customers with questions via phone, email and in person.* Drive revenue for the store, build UPT and ADT* Keep the shop floor looking lovely (aka: fully stocked and cleaned)* Maintain sales floor and current stock levels by assisting with the restock of merchandise as well as in floor moves when necessary* Participate in MacKenzie-Childs training sessions* Assist in expected opening and closing procedures**Supervisory Responsibilities:*** The Sales Associate does not have any supervisory responsibilities.**Education and Experience:*** High School Diploma or GED required* Equivalent combinations of education and work experience will be considered**Special Requirements:*** The ability to work a schedule consisting of days, nights, weekends and holidays on a consistent basis.**Knowledge, Skills, and Abilities:*** A dedication to excellent customer service.* Contribution to an engaging, warm, and dynamic retail team.* Ability to learn key systems.* Ability to build strong customer relationships.* Show a commitment to teamwork and goal attainments.* Ability to clearly and concisely communicate verbally and in writing.* Strong organizational skills including the ability to prioritize and work in a fast-paced environment.* Ability to maintain a high-level of professionalism.* Excellent work-ethic and initiative.* Ability to multi-task and excellent time management skills required.* Must be detail-oriented and well organized.**Equipment Used:**Computer, printer, scanner, telephone, photocopier and POS system.Computer Software: Outlook, Word and Excel**Physical and Mental Requirements:*** Ability to sit, stand, walk, talk, hear, reach, push, pull, lift, crouch, kneel, bend, climb, use fingers to grasp, handle, feel, and perform repetitive motions of hands or wrists.* Exerts up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to move objects.* Plan or direct fairly complex work methods or operations that obtain size, shape, or physical qualities of product.**Environmental Conditions:**Work is performed in a typical retail store environment with occasional exposure to falling when climbing a ladder.MacKenzie-Childs is an EEO employer.