Retail Sales Associate - Customer Experience & Growth

MacKenzie-Childs, LLC; New York (NY); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement savings with company

Paid vacation and holidays

Job summary

MacKenzie-Childs, LLC is seeking a Sales Associate to deliver an exceptional customer experience in-store and across channels. You will engage customers, answer questions by phone, email, or in person, and help build a loyal clientele.

The role requires maintaining a beautifully stocked shop floor, supporting stock levels, and participating in training sessions to uphold brand standards and assist a dynamic retail team.

Qualifications

• High school diploma or GED required.
• Demonstrated excellence in customer service and communication.
• Ability to work a schedule including days, nights, weekends and holidays.

Responsibilities

• Provide exceptional customer experience in-store, on the phone, and via email.
• Build and maintain customer relationships to drive sales.
• Keep the shop floor stocked, organized and attractive.
• Assist with in-store merchandising and stock management.

Skills

Customer service

Multi-channel support

Relationship building

Communication

Education

High School Diploma or GED

Job description

MacKenzie-Childs, LLC is seeking a Sales Associate to deliver an exceptional customer experience in-store and across channels. You will engage customers, answer questions by phone, email, or in person, and help build a loyal clientele.

The role requires maintaining a beautifully stocked shop floor, supporting stock levels, and participating in training sessions to uphold brand standards and assist a dynamic retail team.