Sales Associate

Cassina; New York (NY); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

401(k) with company match

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Job summary

Cassina is seeking a refined, relationship-driven Sales Associate for a hybrid role in New York. You will mix luxury sales, business development, and interior design consultation, guiding projects from inspiration to final sale while cultivating long-term A&D relationships.

Collaborate with architects, interior designers, dealers, and clients to deliver tailored design solutions. The role reports to the Showroom Manager and offers commission alongside base compensation.

Qualifications

• Bachelor's degree preferred in a related field.
• 3–5+ years in luxury furniture, high-end retail, interior design, architecture, business development, or related client-facing sales.
• Experience working with architects, interior designers, dealers, or luxury residential/commercial projects preferred.
• Demonstrated success building client relationships, developing new business, managing multiple projects, and delivering exceptional customer experiences.

Responsibilities

• Deliver an exceptional luxury showroom experience by welcoming clients and guiding purchasing decisions with professionalism, discretion, and expertise.
• Execute sales activities to achieve individual and showroom sales goals.
• Identify, develop, and maintain new business opportunities while nurturing existing client, dealer, and A&D relationships.
• Build and manage a healthy sales pipeline through networking, prospecting, referrals, and follow-up activities.
• Prepare quotations, proposals, revisions, and project documentation while ensuring timely communication throughout the customer journey.
• Maintain accurate CRM records, visit reports, client databases, and project tracking.
• Represent Cassina at showroom appointments, presentations, networking events, and industry functions.
• Collaborate with the Showroom Manager to support operational initiatives, business objectives, and overall showroom performance.
• Guide clients through the design and specification process while providing thoughtful product recommendations tailored to their lifestyle and project requirements.
• Develop furniture layouts, finish selections, product specifications, and presentation materials for residential and commercial projects.
• Collaborate with architects, interior designers, developers, dealers, and project teams to ensure design intent, technical alignment, and project continuity.
• Curate solutions that balance aesthetics, functionality, project timelines, and budget while reflecting the brand's design philosophy.
• Provide technical product knowledge and design consultation throughout the sales process.
• Support projects from concept through completion while delivering an exceptional client experience.
• Provide showroom floor coverage as needed, supporting appointments, walk-in clients, and peak traffic periods.
• Assist with showroom merchandising, inventory organization, and maintaining luxury visual presentation standards.

Skills

Interpersonal skills

Consultative selling

Organization & follow-through

Multi-project management

Client relationship building

Education

Bachelor's degree in Interior Design/Architecture/Business

Tools

AutoCAD

SketchUp

Revit

Adobe Creative Suite

Job description

Cassina is seeking a refined, relationship-driven professional to join our showroom team as a Sales Associate. This hybrid position combines luxury sales, business development, and interior design consultation, making it ideal for someone who possesses strong commercial acumen, an appreciation for exceptional design, and a passion for delivering an elevated client experience.

Working closely with private clients, architects, interior designers, dealers, and developers, the Sales Associate will guide projects from initial inspiration through specification and final sale while cultivating long-term relationships within the Architecture & Design (A&D) community. This individual will contribute to business development initiatives, support showroom operations, and serve as a local brand ambassador for Cassina.

This role reports directly to the Showroom Manager.

Main Activities

Sales & Business Development

• Deliver an exceptional luxury showroom experience by welcoming clients and guiding purchasing decisions with professionalism, discretion, and expertise.
• Execute sales activities to achieve individual and showroom sales goals.
• Identify, develop, and maintain new business opportunities while nurturing existing client, dealer, and A&D relationships.
• Build and manage a healthy sales pipeline through networking, prospecting, referrals, and follow-up activities.
• Prepare quotations, proposals, revisions, and project documentation while ensuring timely communication throughout the customer journey.
• Maintain accurate CRM records, visit reports, client databases, and project tracking.
• Represent Cassina at showroom appointments, presentations, networking events, and industry functions.
• Collaborate with the Showroom Manager to support operational initiatives, business objectives, and overall showroom performance.

Interior Design & Client Experience

• Guide clients through the design and specification process while providing thoughtful product recommendations tailored to their lifestyle and project requirements.
• Develop furniture layouts, finish selections, product specifications, and presentation materials for residential and commercial projects.
• Collaborate with architects, interior designers, developers, dealers, and project teams to ensure design intent, technical alignment, and project continuity.
• Curate solutions that balance aesthetics, functionality, project timelines, and budget while reflecting the brand's design philosophy.
• Provide technical product knowledge and design consultation throughout the sales process.
• Support projects from concept through completion while delivering an exceptional client experience.
• Provide showroom floor coverage as needed, supporting appointments, walk-in clients, and peak traffic periods.
• Assist with showroom merchandising, inventory organization, and maintaining luxury visual presentation standards.

Experience & Education

• Bachelor's degree in Interior Design, Interior Architecture, Architecture, Business, Marketing, or a related field preferred.
• 3-5+ years of experience in luxury furniture, high-end retail, interior design, architecture, business development, or a related client-facing sales environment.
• Experience working with architects, interior designers, developers, dealers, or luxury residential/commercial projects preferred.
• Demonstrated success building client relationships, developing new business, managing multiple projects, and delivering exceptional customer experiences.

Technical & Soft Skills

• Excellent interpersonal, presentation, and relationship-building skills.
• Strong consultative selling abilities with a customer-first mindset.
• Highly organized with exceptional follow-through and attention to detail.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Experience with AutoCAD, SketchUp, Revit, Adobe Creative Suite, CET, or similar design software is a plus.
• Existing relationships within the Architecture & Design (A&D) community are highly desirable.
• Passion for luxury design, craftsmanship, and delivering exceptional client experiences.

Workplace

New York, New York

Base Compensation Range is from $65,000 - $75,000K

This role is eligible for a commission program.

Benefits include 401(k) with company match, medical, dental, and vision insurance, paid time off, and paid holidays.