Sales Associate

Luxottica; Madison (WI); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Employee discounts

Job summary

LensCrafters in Madison, WI is seeking a Sales Associate to deliver an exceptional eye-care shopping experience. You will cultivate relationships, recommend frames and lenses, and support patients through measurements and selections.

This role emphasizes teamwork, accuracy with sales targets, and a welcoming store environment. Previous retail or customer service experience and comfort with point-of-sale systems are preferred; training provided on products and procedures.

Qualifications

• High School Diploma or GED.
• 1+ years experience in retail or customer service.
• Familiarity with point of sale systems and basic math.
• Ability to sell and meet sales goals.
• Strong communication skills.
• Self-motivated with multitasking in a changing environment.

Responsibilities

• Consistently deliver sales plan and company objectives through cultivating existing customer relationships and building new ones.
• Utilizes optical prescription to recommend lenses and coatings.
• Assists patients in selecting frames and coordinates frames with optical measurements.
• Conducts measurements using optical tools and consults with Optician as needed.
• Contributes to a positive store environment and fosters professional relationships with staff.

Skills

Retail experience

Customer service

Sales skills

Communication

Education

High School Diploma

Tools

POS systems

Calculators

Job description

JOB DESCRIPTION

GENERAL FUNCTION

The Sales Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience in every LensCrafters every time. The role of Sales Associate helps establish LensCrafters as the premier destination for all vision needs in your community.

MAJOR DUTIES & RESPONSIBILITIES

• Consistently deliver sales plan and company objectives through cultivating existing customer relationships and building new ones.
• Utilizes optical prescription to recommend specific lenses and lens coatings.
• Assists patients in the selection of frames and coordinates frames with optical measurements assisting our customers in choosing the perfect vision solution.
• Conducts measurements using appropriate optical tools and consults with Optician as needed.
• Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers, management, doctors and support staff (Target Host partners).
• Takes pride in the appearance of store & shows initiative to keep displays & inventory clean, attractive & organized.
• Helps foster an inclusive culture by treating customers and colleagues with respect

BASIC QUALIFICATIONS

• High School Diploma or GED
• 1+ years experience in retail or customer service
• Familiarity with point of sale systems, computers & calculators with basic phone and math skills
• Embrace new technology & change with high level of accuracy
• Ability to sell through use of sales skills and accountability for sales results, with a desire to meet goals
• Strong communication skills (both oral and written)
• Self-Motivator with a demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.