Sales Associate LensCrafters

Luxottica; Nashua (NH); On-site; USD 20,664 - 27,552; Full time

Job summary

LensCrafters in Nashua, NH seeks a Sales Associate to deliver outstanding customer experiences and meet sales goals. You will use prescriptions to suggest lenses and coatings, help customers choose frames, and take measurements with optical tools in a fast-paced environment.

Join a team that values accuracy, teamwork and store presentation, offering a competitive bonus plan and a strong total rewards package. Prior retail or customer service experience is preferred.

Qualifications

• High School Diploma or GED.
• 1+ years of experience in retail or customer service.
• Familiarity with point-of-sale systems, computers and calculators.
• Ability to sell through use of sales skills and accountability for sales results.
• Strong communication skills (oral and written).
• Self-motivated with the ability to multi-task in a fast-changing environment.

Responsibilities

• Consistently deliver sales plans and company objectives by cultivating existing customers and building new relationships.
• Utilize optical prescription to recommend lenses and coatings.
• Assist patients in selecting frames and coordinate frames with measurements.
• Conduct measurements using optical tools and consult with an Optician as needed.
• Contribute to a positive store environment and maintain professional relationships with peers and staff.
• Maintain store appearance, displays, and inventory in an organized, attractive manner.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Sales skills

Customer service

Communication skills

POS systems

Multi-tasking

Adaptability

Self-motivation

Education

High School Diploma or GED

Job description

General Function

The Sales Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience in every LensCrafters location. The role helps establish LensCrafters as the premier destination for all vision needs in your community.

Major Duties & Responsibilities

• Consistently deliver sales plan and company objectives through cultivating existing customer relationships and building new ones.
• Utilize optical prescription to recommend specific lenses and lens coatings.
• Assist patients in the selection of frames and coordinate frames with optical measurements, helping customers choose the perfect vision solution.
• Conduct measurements using appropriate optical tools and consult with Optician as needed.
• Actively participate and contribute to a positive store environment, fostering strong, professional relationships with peers, management, doctors and support staff.
• Show pride in the appearance of the store and take initiative to keep displays and inventory clean, attractive and organized.
• Help foster an inclusive culture by treating customers and colleagues with respect.

Basic Qualifications

• High School Diploma or GED.
• 1+ years of experience in retail or customer service.
• Familiarity with point-of-sale systems, computers and calculators with basic phone and math skills.
• Embrace new technology and change with a high level of accuracy.
• Ability to sell through use of sales skills and accountability for sales results, with a desire to meet goals.
• Strong communication skills (both oral and written).
• Self‑motivator with a demonstrated ability to multi‑task and respond flexibly in a quickly changing environment.

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.