Sales Associate

EssilorLuxottica; Madison (WI); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Health insurance

Paid time off

Employee discounts

Job summary

LensCrafters in Madison, WI seeks a Sales Associate to deliver outstanding eyewear experiences. You will guide customers through frame choices, use prescriptions to recommend lenses, and coordinate measurements with our optician to ensure precise vision solutions.

The role emphasizes achieving sales targets, maintaining displays, and contributing to a welcoming environment for customers and team members alike.

Qualifications

• 1+ year of retail or customer service experience.
• Familiarity with POS systems and basic math.
• Strong communication and sales orientation.
• Ability to adapt to a fast-changing environment.

Responsibilities

• Achieve sales plan and company objectives by nurturing customer relationships.
• Recommend lenses and coatings using prescription data.
• Assist customers in frame selection and measurements.
• Operate store tools and collaborate with Optician as needed.
• Maintain a clean, attractive, organized store display.
• Contribute to an inclusive, respectful store culture.

Skills

Customer service

Communication

Sales skills

Multi-tasking

Tech proficiency

Education

High School Diploma or GED

Tools

POS systems

Calculators

Job description

Job Description

General Function

The Sales Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience in every LensCrafters every time. The role of Sales Associate helps establish LensCrafters as the premier destination for all vision needs in your community.

Major Duties & Responsibilities

• Consistently deliver sales plan and company objectives through cultivating existing customer relationships and building new ones.
• Utilizes optical prescription to recommend specific lenses and lens coatings.
• Assists patients in the selection of frames and coordinates frames with optical measurements assisting our customers in choosing the perfect vision solution.
• Conducts measurements using appropriate optical tools and consults with Optician as needed.
• Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers, management, doctors and support staff (Target Host partners).
• Takes pride in the appearance of store & shows initiative to keep displays & inventory clean, attractive & organized.
• Helps foster an inclusive culture by treating customers and colleagues with respect.

Basic Qualifications

• High School Diploma or GED
• 1+ years experience in retail or customer service
• Familiarity with point of sale systems, computers & calculators with basic phone and math skills
• Embrace new technology & change with high level of accuracy
• Ability to sell through use of sales skills and accountability for sales results, with a desire to meet goals
• Strong communication skills (both oral and written)
• Self-Motivator with a demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment

Compensation & Benefits

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Equal Opportunity Employer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.