Sales Associate

EssilorLuxottica; Vienna (WV); On-site; USD 25,000 - 36,000; Full time

Job summary

EssilorLuxottica's LensCrafters store seeks a Sales Associate to deliver an exceptional customer experience. You will help customers select eyewear, interpret prescriptions, and coordinate measurements with an Optician to ensure the best vision solution. This role emphasizes service, accuracy, and a welcoming store environment.

We value strong communication, reliable multitasking, and the ability to grow in a fast-paced retail setting that rewards performance with possible bonuses and benefits.

Qualifications

• High School Diploma or GED.
• 1+ years of experience in retail or customer service.
• Familiarity with POS systems and basic math/calculator skills.
• Strong communication and ability to multitask.

Responsibilities

• Deliver sales plans and company objectives by cultivating existing customer relationships and building new ones.
• Use optical prescriptions to recommend specific lenses and lens coatings.
• Assist patients in selecting frames and coordinate frames with optical measurements.
• Conduct measurements using appropriate optical tools and consult with the Optician as needed.
• Maintain a positive store environment and professional relationships with peers and staff.
• Keep displays and inventory clean, attractive, and organized.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Communication skills

Multitasking

Customer service

Education

High School Diploma or GED

Tools

POS systems

Computers

Job description

Job Description

General Function

The Sales Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience in every LensCrafters store. The role of Sales Associate helps establish LensCrafters as the premier destination for all vision needs in your community.

Major Duties & Responsibilities

• Consistently deliver sales plan and company objectives through cultivating existing customer relationships and building new ones.
• Utilize optical prescription to recommend specific lenses and lens coatings.
• Assist patients in the selection of frames and coordinate frames with optical measurements, helping customers choose the perfect vision solution.
• Conduct measurements using appropriate optical tools and consult with Optician as needed.
• Actively participate and contribute to a positive store environment, fostering strong, professional relationships with peers, management, doctors and support staff.
• Take pride in the appearance of the store and show initiative to keep displays and inventory clean, attractive, and organized.
• Help foster an inclusive culture by treating customers and colleagues with respect.

Basic Qualifications

• High School Diploma or GED.
• 1+ years of experience in retail or customer service.
• Familiarity with point-of-sale systems, computers, and calculators with basic phone and math skills.
• Embrace new technology & change with a high level of accuracy.
• Ability to sell through use of sales skills and accountability for sales results, with a desire to meet goals.
• Strong communication skills (both oral and written).
• Self‑motivator with demonstrated ability to multitask; responsive flexibly in a quickly changing environment.

Employee Compensation & Benefits

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Company Policies & EEO Statement

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844‑303‑0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.