Sales Associate

Workout Anytime - Hemanth Grandhige; Indian Trail (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A fitness center in Indian Trail, NC, is seeking a dedicated member engagement specialist to develop relationships with current members and attract new ones. The role involves community engagement, sales outreach, and ensuring a high-quality member experience. Ideal candidates will have strong interpersonal skills and a passion for fitness. This position offers the opportunity to make a significant impact on member satisfaction and club visibility.

Qualifications

• Demonstrated ability to develop relationships with members.
• Strong understanding of sales techniques and member engagement.

Responsibilities

• Engage in opportunities that positively impact the member experience.
• Adhere to all operational excellence standards.
• Prospect for qualified leads and create traffic.
• Develop relations within community and local businesses.
• Handle member complaints and resolve issues promptly.

Job description

Overview

Develop and maintain relationships with current members on a name to name basis. Determine prospect's goals and motivation, be knowledgeable of all products, programs and services and ensure prospects understand the value of Workout Anytime in helping them reach their fitness goals.

Responsibilities

• Engage in opportunities that positively impact the member experience.
• Adhere to all operational excellence standards related to providing a great member experience.
• Consistently look for opportunities to gain new members and elevate service levels.
• Prospect for qualified leads and create traffic through mailers, referrals, outreach, etc.
• Develop relations within community and local small businesses by involving club in community events.
• Build a network of contacts through prospecting and referrals.
• Handle member complaints and resolve issues promptly.
• Generally keep the gym tidy and ready to show off to new customers.
• Reach and surpass monthly sales projections.
• Perform all basic transactions including billing change, freeze, club to club transfer, member to member transfer.
• Attend sales and training meetings as necessary.
• Keep gym clean and presentable for all new prospects and existing members
• Understand and anticipate the needs of the members
• Outbound calling to new prospects, delinquent accounts.
• Marketing in the community to develop traffic and increase the visibility of the club