Sales Associate/Front Desk (Part Time)

Rumble Boxing; Montvale (NJ); On-site; USD 36,000 - 52,000; Full time

Job summary

Rumble Boxing in Montvale, NJ is seeking a member services associate with strong sales and hospitality focus. You will check in clients for sessions, assist with memberships, and promote the club experience.

Ideal candidates excel in communication across in-person, phone and email, and can learn Club Ready. Flexible, non-traditional hours including holidays and weekends are required.

Qualifications

• Excellent sales, communication, and customer service skills required.
• Genuine hospitality and passion for people.
• Goal-oriented with an ability to achieve sales in memberships and retail.
• Ability to learn and use the Club Ready software system.
• Fluent in English with excellent communication via in person, phone and email.
• Ability to work under pressure and meet tight deadlines.
• Proficient computer skills.
• Flexibility for a non-traditional schedule including some holiday, early-morning and weekend availability.

Responsibilities

• Check in clients for sessions.
• Provide top of the line service to all new and existing members.
• Execute sales and hospitality process of first time member experience, follow up, and close.
• Maintain acceptable level of personal sales production.
• Work collaboratively with studio management and franchise owner(s).
• Participate in special events to promote the club.
• Assumes responsibility for developing selling skills.
• Maintain brand standards and initiatives.

Skills

Sales skills

Communication skills

Customer service

Hospitality

English fluency

Tools

Club Ready

Job description

• Excellent sales, communication, and customer service skills required
• Must have genuine hospitality and passion for people
• Goal-oriented with an ability to achieve sales in memberships and retail
• Ability to learn and use the Club Ready software system
• Must be fluent in English and have excellent communication skills via in person, phone and email
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills
• Must have flexibility for a non-traditional schedule including some holiday, early-morning and weekend availability

REQUIREMENTS

• Excellent sales, communication, and customer service skills required
• Must have genuine hospitality and passion for people
• Goal-oriented with an ability to achieve sales in memberships and retail
• Ability to learn and use the Club Ready software system
• Must be fluent in English and have excellent communication skills via in person, phone and email
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills
• Must have flexibility for a non-traditional schedule including some holiday, early-morning and weekend availability

PHYSICAL REQUIREMENTS

• Must be able and willing to move bags, and perform minor maintenance
• Must be willing to clean Rumble, Bathrooms, Lobby, etc
• Must be able to lift up to 30lbs

RESPONSIBILITIES

• Check in clients for sessions
• Provide top of the line service to all new and existing members
• Execute sales and hospitality process of first time member experience, follow up, and close
• Maintain acceptable level of personal sales production
• Work collaboratively with studio management and franchise owner(s)
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
• Assumes responsibility for developing selling skills
• Maintain brand standards and initiatives