Sales Associate

Orangetheory Fitness; Franklin (TN); On-site; USD 19,286 - 22,041; Full time

Benefits offered by this job

Free Orangetheory membership

Retail discounts on OTF gear

Growth opportunities

Job summary

A leading fitness studio in Franklin is seeking a Member Experience Specialist to engage with members and drive gym membership sales. Responsibilities include greeting guests, building relationships, confidently selling memberships, and supporting studio coaches to ensure an excellent experience. The ideal candidate is energetic, has a strong work ethic, and enjoys interacting with people. The position offers competitive pay with commission potential and opportunities for personal growth within the company.

Qualifications

• Strong work ethic and reliability.
• Outgoing personality with the ability to connect quickly.
• Comfortable on the phone and skilled at building relationships.

Responsibilities

• Greet every member and guest with energy and professionalism.
• Build genuine relationships that turn visitors into members.
• Present and sell gym memberships confidently.
• Follow up on leads and book intro classes.
• Maintain a clean and organized studio environment.

Skills

Sales expertise

Customer service

Relationship building

High energy

Job description

Member Experience Specialist (Sales Associate) – Orangetheory Fitness Franklin

Pay: $14-$16/hr base + commission

Schedule: Morning: 4:30 AM – 12:30 PM; Evening: 12:30 PM – 7:00 PM (M–F); Weekends: Saturday & Sunday, 6:00 AM – 1:00 PM. Must be available for either shift and weekends.

Be the face of Orangetheory. Build relationships. Close the sale. Change lives.

Do you thrive in a fast-paced, people-first environment? Are you confident on the phone, energized by connecting with others, and motivated by hitting goals?

At Orangetheory Fitness Franklin, our Sales Associates are more than front desk staff—they are relationship builders, experience creators, and membership sales drivers. If you bring a strong work ethic, passion, and the ability to confidently ask for the sale, this is your opportunity to grow.

What You’ll Do

• Greet every member and guest with energy, enthusiasm, and professionalism
• Build genuine relationships that turn first-time visitors into long-term members
• Confidently present and sell gym memberships, guiding prospects to the right fit
• Follow up on leads, make calls, and book intro classes—not afraid of the phones
• Consistently ask for the sale and close memberships
• Support coaches and ensure a seamless studio experience during classes
• Maintain a clean, organized, and welcoming studio environment
• Represent Orangetheory at community events and outreach opportunities

What We Offer

• Competitive hourly pay + uncapped commission potential
• Free Orangetheory membership
• Retail discounts on OTF gear
• Growth opportunities within a fast-growing brand

Who We’re Looking For

Must-Have Traits

• Strong work ethic and reliability
• Passion and high energy—you bring the vibe to the studio
• Outgoing personality with the ability to connect quickly
• Coachable and open to feedback and growth
• Team player who thrives in a collaborative environment
• Comfortable on the phone—you don’t avoid calls, you own them
• Skilled at building relationships and earning trust
• Confident in asking for the sale and closing memberships

Experience Preferred

• Sales, retail, or customer service experience
• Experience selling memberships, fitness services, or similar is a plus

About Orangetheory Fitness

Orangetheory is a heart‑rate‑based, full‑body group training program designed to boost metabolism, build strength, and improve overall fitness. We’re on a mission to help people live healthier, stronger, and more confident lives—and our front desk team plays a key role in making that happen.