Sales Associate

FashionUnited; Fox Point (WI); On-site; USD 17,000 - 21,000; Part time

Job summary

Lands' End in Wisconsin is seeking a Sales Associate to join a talented team that delivers exceptional service with product expertise and advanced selling skills to enhance the customer experience and drive profitable sales.

This part-time position offers approximately 25 hours per week with nights and weekend shifts, and some daytime hours. You will support stock, maintain visual brand standards, and engage customers with tailored solutions.

Qualifications

• Excellent selling skills.
• Ability to communicate effectively with customers and fellow employees.
• Ability to receive feedback and take action when appropriate.
• Ability to follow written and verbal instruction and meet deadlines on projects/tasks.
• Flexible and adaptable to change.
• Knowledge of Lands’ End merchandise is strongly preferred.
• Previous experience in retail strongly preferred.
• Availability and flexibility to work varied hours to support the needs of the business.
• Ability to stand for long periods.

Responsibilities

• Drives sales by utilizing approved consultative selling practices to identify customer needs and provide appropriate solutions; this can include outfitting options and related items to generate multiple unit sales, providing fitting room assistance, and participating in customer outreach activities.
• Provides highest degree of customer service; including courteously greeting customers, adjusting individual customer attention based on store traffic, and suggesting solutions based on customer interests and needs.
• Maintains knowledge of Lands’ End website navigation and leverages this option for customer solutions when the product is not available in the store.
• Processes customer transactions efficiently using the POS and online system, including sales, returns, exchanges, etc., in accordance to authorized procedures.
• Maintains knowledge of Lands’ End products and services, along with current fashion trends to enhance level of customer service and generate sales.
• Performs markdown and other promotional activities as needed.
• Responsible for stock replenishment and adhering to visual brand standards.

Skills

Excellent selling skills

Effective communication

Receive and act on feedback

Follow instructions and meet deadlines

Flexibility to change

Knowledge of Lands’ End merchandise

Retail experience preferred

Availability for nights/weekends

Stand for long periods

Job description

As a Sales Associate, you are a member of a talented team that represents Lands' End

to the customer by providing exceptional service in a professional, courteous and helpful manner. This position enhances the experience of our customers and drives profitable sales by providing product expertise and advanced selling skills. Sales

Associates also assist in ensuring that both store and visual brand standards are being

met.

Positions are part-time, approximately 25 hours per week. We are currently looking for nights and weekend shifts with opportunity for some days.

Job Responsibilities:

• Drives sales by utilizing approved consultative selling practices to identify
• customer needs and provide appropriate solutions; this can include suggesting
• outfitting options and related items to generate multiple unit sales, providing
• fitting room assistance, and participating in customer outreach activities
• Provides highest degree of customer service; including courteously,
• conversationally greeting customers, adjusting individual customer attention
• based on store traffic, suggesting solutions based on customer interests and
• needs
• Maintains knowledge of Lands’ End website navigation and leverages this
• option for customer solutions when the product is not available in the store
• Processes customer transactions efficiently using the POS and online system,
• including sales, returns, exchanges, etc. in accordance to authorized
• procedures
• Maintains knowledge of Lands’ End products and services, along with current
• fashion trends to enhance level of customer service and generate sales
• Performs markdown and other promotional activities as needed
• Responsible for stock replenishment and adhering to visual brand standards.

Qualifications:

• Excellent selling skills
• Ability to communicate effectively with customers and fellow employees
• Ability to receive feedback and take action when appropriate
• Ability to follow written and verbal instruction and meet deadlines on projects/tasks
• Flexible and adaptable to change
• Knowledge of Lands’ End merchandise is strongly preferred
• Previous experience in retail strongly preferred
• Availability and flexibility to work varied hours to support the needs of the business
• Ability to stand for long periods of time